Cited by

• 1998Managing Dissatisfaction153 cited
• 2006Optimal price, warranty length and production rate for free replacement policy in the static demand market☆90 cited
• 2013Impact of secondary market on consumer return policies and supply chain coordination88 cited
• 2004Contingent Pricing to Reduce Price Risks86 cited
• 1993Chapter 18 Marketing-production joint decision-making84 cited
• 2009Optimal Pricing, Ordering, and Return Policies for Consumer Goods83 cited
• 1995U sage H eterogeneity and E xtended W arranties79 cited
• 2005Determination of price and warranty length for a normal lifetime distributed product78 cited
• 1995Why Do We Observe Minimal Warranties?70 cited
• 2016Warranty and price optimization in a competitive duopoly supply chain with parallel importation69 cited
• 1999Selling with “Satisfaction Guaranteed”57 cited
• 2007Optimal pricing, EOL (end of life) warranty, and spare parts manufacturing strategy amid product transition56 cited
• 1999Optimal warranties, reliabilities and prices for durable goods in an oligopoly54 cited
• 2008Dynamic pricing and warranty policies for products with fixed lifetime51 cited
• 2008Rating E-Tailers' Money-Back Guarantees41 cited
• 1996Incorporating price, advertising and distribution in diffusion models of innovation: Some theoretical and empirical results41 cited