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Public sector quality: political project or legitimate goal?

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2002TQM implementation in a public sector entity in Fiji42 cited
2010Fighting corruption in tactical procurement

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38 cited

2001Evolving forms of quality management in local government: lessons from the Best Value pilot programme29 cited

2003Quality management in the Turkish public sector: a survey25 cited

2009Public Service Quality Improvement25 cited

2013Assembling the Dubai Government Excellence Program23 cited

2014Tracing the evolution of the Dubai Government Excellence Program8 cited

2007Performance measurement as a public policy implementation tool in the South African public service5 cited