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On Q: Causing Quality in Higher Education
0 references·16 citing·55 second hopsampled
On Q: Causing Quality in Higher Education (1993)On Q: Causing Quality in Higher EducationQuality of Higher Education: A Bibliometric Review Study (2021)Quality of Higher Education: …Conceptualizing service quality in higher education (2011)Conceptualizing service quali…Student perceptions of service quality in a multi‐campus higher education system in Spain (2010)Student perceptions of servic…Quality Management in Higher Education: Towards a Better Understanding of an Emerging Field (2010)Quality Management in Higher …Quality as Fashion: Exploring the Translation of a Management Idea into Higher Education (2007)Quality as Fashion: Exploring…The Baldrige Education Criteria for Performance Excellence Framework (2006)The Baldrige Education Criter…Quality and assessment in context: a brief review (2006)Quality and assessment in con…Business Student Satisfaction, Intentions and Retention in Higher Education: An Empirical Investigation (2004)Business Student Satisfaction…Faculty and Administrative Support for Institutional Effectiveness Activities: A Bridge Across the Chasm? (2003)Faculty and Administrative Su…Institutional Adaptation: Demands for Management Reform and University Administration (1999)Institutional Adaptation: Dem…Quality Assurance in Higher Education: The Evolution of Systems and Design Ideals (1998)Quality Assurance in Higher E…ORGANIZATIONAL QUALITY: An Examination of the Malcolm Baldrige National Quality Framework (1998)ORGANIZATIONAL QUALITY: An Ex…TQM in higher education ‐ a review (1997)TQM in higher education ‐ a r…Quality in higher education-a survey (1996)Quality in higher education-a…Understanding student/alumni satisfaction from a consumer's perspective: The effects of institutional performance and program outcomes (1995)Understanding student/alumni …Beyond TQM (1995)Beyond TQMInstitutionalized Organizations: Formal Structure as Myth and Ceremony (1977)The Iron Cage Revisited: Institutional Isomorphism and Collective Rationality in Organizational Fields (1983)Leadership ambiguity in universities and K–12 schools and the limits of contemporary leadership theory (2001)The iron cage revisited institutional isomorphism and collective rationality in organizational fields (2004)Transformation in Higher Education (2006)Administrators in higher education: organizational expansion in a transforming institution (2017)Out of the Crisis (1982)On the Evaluation of Structural Equation Models (1988)The Effect of a Market Orientation on Business Profitability (1990)Analysis of quality management practices in services (2001)Organizational Effectiveness of 2-Year Colleges: The Centrality of Cultural and Leadership Complexity (2003)An empirical study of total quality management in engineering educational institutions of India (2010)Coefficient Alpha and the Internal Structure of Tests (1951)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Structural equation modeling in practice: A review and recommended two-step approach. (1988)European Foundation for Quality Management Business Excellence Model (2010)An empirical study of the relationships within the categories of the EFQM model (2012)The relationship between soft and hard quality management practices, innovation and organizational performance in higher education (2020)Quality Is Free: The Art of Making Quality Certain (1979)Images of Organization (1986)Key Performance Indicators vs Key Intangible Performance Among Academic Staff: A Case Study of a Public University in Malaysia (2012)Mapping the quality assurance of teaching and learning in higher education: the emergence of a specialty? (2016)A quality evaluation approach to disclosing third mission activities and intellectual capital in Italian universities (2017)A Service Quality Model and its Marketing Implications (1984)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Measuring Service Quality: A Reexamination and Extension (1992)Service Quality and Students’ Satisfaction at Higher Learning Institutions: The Competing Dimensions of Malaysian Universities’ Competitiveness (2011)Perceived quality in higher education: an empirical study (2013)SERVQUAL application and adaptation for educational service quality assessments in Russian higher education (2016)PLANNING FOR HIGHER EDUCATION (1984)The Fifth Discipline Fieldbook (1994)Understanding Learning and Teaching: the experience in higher education (1999)Rankings, accreditation, and the international quest for quality (2014)Conceptualising ‘quality work’ in higher education (2018)Evaluating and enhancing quality in higher education teaching practice: a meta- review (2020)Higher education as a filter (1973)An Instrument for Measuring the Critical Factors of Quality Management (1989)Total Quality in Higher Education (1994)An integrated framework of indices for quality management in education: a faculty perspective (2008)Implementation of Total Quality Management in Higher Education (2010)A model for total quality management in higher education (2011)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)Significance tests and goodness of fit in the analysis of covariance structures. (1980)European graduates’ level of satisfaction with higher education (2008)Student co-creation behavior in higher education: the role of satisfaction with the university experience (2015)The importance of university facilities for student satisfaction at a Norwegian University (2015)Juran's Quality Control Handbook (1990)Defining Quality (1993)TQM: why is its impact in higher education so small? (2003)Total Quality Management in Education (2010)The integration of quality management in higher education institutions: a systematic literature review (2015)The Principles of Scientific Management. (1912)Organizational culture and leadership (1993)Quality in Norwegian Higher Education: A review of research on aspects affecting student learning (2015)Institutional isomorphism, entrepreneurship and effectiveness: the adoption and implementation of quality management in teaching and learning in Germany (2019)
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  • 1997TQM in higher education ‐ a review207 cited
  • 1996Quality in higher education-a survey170 cited
  • 2007Quality as Fashion: Exploring the Translation of a Management Idea into Higher Education158 cited
  • 1995Understanding student/alumni satisfaction from a consumer's perspective: The effects of institutional performance and program outcomes152 cited
  • 2010Quality Management in Higher Education: Towards a Better Understanding of an Emerging Field146 cited
  • 2006The Baldrige Education Criteria for Performance Excellence Framework137 cited
  • 1999Institutional Adaptation: Demands for Management Reform and University Administration131 cited
  • 2010Student perceptions of service quality in a multi‐campus higher education system in Spain121 cited
  • 2006Quality and assessment in context: a brief review121 cited
  • 1998ORGANIZATIONAL QUALITY: An Examination of the Malcolm Baldrige National Quality Framework113 cited
  • 2021Quality of Higher Education: A Bibliometric Review Study96 cited
  • 2011Conceptualizing service quality in higher education90 cited
  • 2004Business Student Satisfaction, Intentions and Retention in Higher Education: An Empirical Investigation88 cited
  • 1998Quality Assurance in Higher Education: The Evolution of Systems and Design Ideals

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85 cited
  • 2003Faculty and Administrative Support for Institutional Effectiveness Activities: A Bridge Across the Chasm?78 cited
  • 1995Beyond TQM77 cited