this work references cited by second hopReferences
- 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
- 1979Prospect Theory: An Analysis of Decision under Risk48,459 cited
- 1988Structural equation modeling in practice: A review and recommended two-step approach.41,858 cited
- 1988Prospect theory: An analysis of decision under risk32,475 cited
- 1980A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions14,475 cited
- 1997Beyond pleasure and pain.6,770 cited
- 1994Customer Loyalty: Toward an Integrated Conceptual Framework6,599 cited
- 2000Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments6,398 cited
- 2010Satisfaction: a behavioral perspective on the consumer6,042 cited
- 1993The Antecedents and Consequences of Customer Satisfaction for Firms4,607 cited
- 1987Dimensions of Consumer Expertise4,373 cited
- 2005The Ties That Bind: Measuring the Strength of Consumers’ Emotional Attachments to Brands2,713 cited
- 2001Satisfaction, Repurchase Intent, and Repurchase Behavior: Investigating the Moderating Effect of Customer Characteristics2,256 cited
- 1991The Dimensionality of Consumption Emotion Patterns and Consumer Satisfaction2,162 cited
Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work