The Effects of Turnover on the Productivity of Those Who Stay

Eugene P. Sheehan

37 citations0/0 files storedThe Journal of Social Psychology

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Job Satisfaction and Organizational Behavior Employee Performance and Management Social and Intergroup Psychology

Abstract

The effects of employee turnover on the productivity of those who remain were examined. In a laboratory investigation, subjects completed a proofreading task. A confederate quit the task during a break, citing either illness or dissatisfaction and a desire for greater rewards elsewhere as the reasons for his or her departure. The subjects then worked on a second proofreading task, after which they completed a questionnaire about their attitudes toward the study. The subjects who were exposed to the dissatisfied confederate proofread significantly less material on the second task than the subjects who were exposed to the ill confederate did. The findings are interpreted in terms of equity theory: A departing colleague can arouse inequity in a stayer that results in a drop in productivity.

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1954A Theory of Social Comparison Processes 1986Research in Organizational Behavior.1963Towards an understanding of inequity.1984Employee-Organization Linkages: The Psychology of Commitment, Absenteeism, and Turnover.1986Employee Turnover: A Meta-Analysis and Review with Implications for Research 1983In defense of external invalidity.1974The Organization of Academic Work 1986Employee Turnover: A Meta-Analysis and Review with Implications for Research

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