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A study of total quality management and supply chain management practices

16 references·16 citing·44 second hopsampled

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References

2004Towards a theory of supply chain management: the constructs and measurements2,422 cited
1989An Instrument for Measuring the Critical Factors of Quality Management2,032 cited
1996Development and Validation of TQM Implementation Constructs1,773 cited
1995The Impact of Quality Management Practices on Performance and Competitive Advantage1,311 cited
1996Identification of the Critical Factors of TQM*1,023 cited
2005Development and validation of a measurement instrument for studying supply chain management practices973 cited
2001A framework of supply chain management literature895 cited
1998The Green Supply Chain: Integrating Suppliers into Environmental Management Processes876 cited
2006Supply chain management: a structured literature review and implications for future research755 cited
1994Quality from Customer Needs to Customer Satisfaction744 cited
1998Supply Chain Management: Supplier Performance and Firm Performance706 cited
2007The impact of supply chain management practices on performance of SMEs549 cited
2004DEVELOPING AND MEASURING SUPPLY CHAIN MANAGEMENT CONCEPTS532 cited
1998Purchasing and Supply Management: Trends and Changes Throughout the 1990s519 cited
2004

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Defining the concept of supply chain quality management and its relevance to academic and industrial practice

509 cited

2005The relationship between total quality management practices and organizational culture442 cited

Cited by

2018Sustainable supply chain quality management: A systematic review276 cited
2013Total quality beyond North America145 cited
2016The impact of total quality management on service company performance: evidence from Spain143 cited
2019TQM, SCM and operational performance: an empirical study of Indian pharmaceutical industry139 cited
2017Supply chain management practices and firms’ operational performance130 cited
2016Supply chain management and quality management integration126 cited
2017Total quality management: a critical literature review using Pareto analysis122 cited
2018Integrated quality and supply chain management business diagnostics for organizational sustainability improvement103 cited
2018Impact of lean and agile strategies on supply chain risk management102 cited
2017Identifying the critical determinants of TQM and their impact on company performance98 cited
2012Antecedents and outcomes of human resource information system (HRIS) use96 cited
2013The impact of TQM practices on service quality in cellular communication companies in Jordan76 cited
2015Identification and prioritization of barriers to total quality management implementation in service industry73 cited
2012A STRUCTURAL APPROACH TO INTEGRATING TOTAL QUALITY MANAGEMENT AND KNOWLEDGE MANAGEMENT WITH SUPPLY CHAIN LEARNING72 cited
2013Survey of recent advances on the interface between production system design and quality72 cited
2019Modeling Deming’s quality principles to improve performance using interpretive structural modeling and MICMAC analysis71 cited