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Kundenidentifikation als Basis von Kundenloyalität — Theoretische und empirische Grundlagen für eine Umsetzung in der Unternehmenspraxis
16 references·0 citing·46 second hop
Kundenidentifikation als Basis von Kundenloyalität — Theoretische und empirische Grundlagen für eine Umsetzung in der Unternehmenspraxis (2008)Kundenidentifikation als Basis von Kunden…Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Common method biases in behav…The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)The Chain of Effects from Bra…An Integrative Theory of Intergroup Conflict (2000)An Integrative Theory of Inte…Consumers and Their Brands: Developing Relationship Theory in Consumer Research (1998)Consumers and Their Brands: D…Dimensions of Brand Personality (1997)Dimensions of Brand Personali…The American Customer Satisfaction Index: Nature, Purpose, and Findings (1996)The American Customer Satisfa…Organizational Images and Member Identification (1994)Organizational Images and Mem…Alumni and their alma mater: A partial test of the reformulated model of organizational identification (1992)Alumni and their alma mater: …Assessing Construct Validity in Organizational Research (1991)Assessing Construct Validity …Social Identity Theory and the Organization (1989)Social Identity Theory and th…LISREL 7 : user's reference guide (1989)LISREL 7 : user's reference g…On the Evaluation of Structural Equation Models (1988)On the Evaluation of Structur…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…A Paradigm for Developing Better Measures of Marketing Constructs (1979)A Paradigm for Developing Bet…Differentiation between social groups: Studies in the social psychology of intergroup relations. (1978)Differentiation between socia…Organizational commitment, job satisfaction, and turnover among psychiatric technicians. (1974)Organizational commitment, jo…Coefficient Alpha and the Internal Structure of Tests (1951)The critical incident technique. (1954)Handbook of Industrial and Organizational Psychology. (1977)The Effect of a Market Orientation on Business Profitability (1990)Measuring Service Quality: A Reexamination and Extension (1992)\nThe use of partial least squares path modeling in international marketing (2009)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Self-Reports in Organizational Research: Problems and Prospects (1986)Structural Equations with Latent Variables. (1991)Technology Acceptance Model 3 and a Research Agenda on Interventions (2008)Sources of Method Bias in Social Science Research and Recommendations on How to Control It (2011)Common Method Bias in PLS-SEM (2015)Developing Buyer-Seller Relationships (1987)Possessions and the Extended Self (1988)Basics of Qualitative Research (1992)Whence Consumer Loyalty? (1999)Understanding Customer Experience Throughout the Customer Journey (2016)Estimating Nonresponse Bias in Mail Surveys (1977)The Commitment-Trust Theory of Relationship Marketing (1994)Consumer–Company Identification: A Framework for Understanding Consumers’ Relationships with Companies (2003)Some antecedents and outcomes of brand love (2006)Using PLS Path Modeling for Assessing Hierarchical Construct Models: Guidelines and Empirical Illustration1 (2009)A Theory of Social Comparison Processes (1954)The Presentation of Self in Everyday Life. (1956)Emotional Labor in Service Roles: The Influence of Identity (1993)Social Identity and Self-Categorization Processes in Organizational Contexts (2000)Inclusion and Diversity in Work Groups: A Review and Model for Future Research (2010)The Presentation of Self in Everyday Life (2023)Comparative fit indexes in structural models. (1990)Culture and the Self: Implications for Cognition, Emotion, and Motivation (1991)Does Doing Good Always Lead to Doing Better? Consumer Reactions to Corporate Social Responsibility (2001)Brand Experience: What Is It? How Is It Measured? Does It Affect Loyalty? (2009)A General Approach to Confirmatory Maximum Likelihood Factor Analysis (1969)Intraclass Reliability Estimates: Testing Structural Assumptions (1974)Significance tests and goodness of fit in the analysis of covariance structures. (1980)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)When to use and how to report the results of PLS-SEM (2018)Simultaneous Factor Analysis in Several Populations (1971)An assessment of the use of partial least squares structural equation modeling in marketing research (2011)Two new Later Stone Age sites from the Final Pleistocene in the Falémé Valley, eastern Senegal (2024)Evaluating Goodness-of-Fit Indexes for Testing Measurement Invariance (2002)PLS-SEM: Indeed a Silver Bullet (2011)lavaan : An R Package for Structural Equation Modeling (2012)Social Psychology of Intergroup Relations (1982)Economics and Identity* (2000)On the dimensionality of organizational justice: A construct validation of a measure. (2001)
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References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error113,385 cited
  • 2003Common method biases in behavioral research: A critical review of the literature and recommended remedies.84,999 cited
  • 1988On the Evaluation of Structural Equation Models26,445 cited
  • 1979A Paradigm for Developing Better Measures of Marketing Constructs16,591 cited
  • 2000An Integrative Theory of Intergroup Conflict12,620 cited
  • 1989Social Identity Theory and the Organization7,973 cited
  • 1998Consumers and Their Brands: Developing Relationship Theory in Consumer Research7,650 cited
  • 1997Dimensions of Brand Personality7,380 cited
  • 2001The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty7,033 cited
  • 1989LISREL 7 : user's reference guide6,791 cited
  • 1991Assessing Construct Validity in Organizational Research6,651 cited
  • 1992Alumni and their alma mater: A partial test of the reformulated model of organizational identification5,809 cited
  • 1974Organizational commitment, job satisfaction, and turnover among psychiatric technicians.5,760 cited
  • 1978Differentiation between social groups: Studies in the social psychology of intergroup relations.5,023 cited

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1994
Organizational Images and Member Identification
4,917 cited
  • 1996The American Customer Satisfaction Index: Nature, Purpose, and Findings4,829 cited
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