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Corporate ethics in TQM: management versus employee expectations and perceptions
16 references·3 citing·42 second hop
Corporate ethics in TQM: management versus employee expectations and perceptions (2005)Corporate ethics in TQM: management versu…The dynamics of business ethics: a function of time and culture – cases and models (2003)The dynamics of business ethi…Quality management in Europe: a cultural perspective (2002)Quality management in Europe:…A Partnership Model of Corporate Ethics (2002)A Partnership Model of Corpor…Strengthening the weakest link of TQM – from customer focus to customer understanding (2001)Strengthening the weakest lin…TQM as a management system consisting of values, techniques and tools (2000)TQM as a management system co…At least do no harm: sources on the changing role of business ethics and corporate social responsibility (1999)At least do no harm: sources …A cross‐cultural study of consumer perceptions about marketing ethics (1999)A cross‐cultural study of con…Putting ethics into quality (1998)Putting ethics into qualityTotal quality management in SMEs (1996)Total quality management in S…TQM: The experiences of ten small businesses (1995)TQM: The experiences of ten s…Total Quality Management: Empirical, Conceptual, and Practical Issues (1995)Total Quality Management: Emp…Developing relationships in business networks (1995)Developing relationships in b…Quality from Customer Needs to Customer Satisfaction (1994)Quality from Customer Needs t…Business Ethics: Practical Proposals (1989)Business Ethics: Practical Pr…Industrial technological development : a network approach (1987)Industrial technological deve…International Marketing and Purchasing of Industrial Goods: An Interaction Approach (1982)International Marketing and P…Using behavior theory to investigate individual-level determinants of employee involvement in TQM (2010)Using behavior theory to inve…Governance, employees and CSR: Integration is the key to unlocking value (2009)Governance, employees and CSR…From quality management to socially responsible organisations: the case for CSR (2007)From quality management to so…Social Responsibility, Ethics, and Marketing Strategy: Closing the Gap between Concept and Application (1987)An integrative model for understanding and managing ethical behavior in business organizations (1990)The challenge of ethical behavior in organizations (1992)Managing in the post‐managerialist era (2004)A holistic model of corporate governance: a new research framework (2008)A corporate model of sustainable business practices: An ethical perspective (2009)The Nature of the Firm (1937)Economic Action and Social Structure: The Problem of Embeddedness (1985)”Coopetition” in Business Networks—to Cooperate and Compete Simultaneously (2000)The strategic impact of external networks: subsidiary performance and competence development in the multinational corporation (2002)Firm resources and sustained competitive advantage (2004)Sustainable supply chain management and inter‐organizational resources: a literature review (2009)What is total quality control the japanese way (1985)MANAGEMENT THEORY AND TOTAL QUALITY: IMPROVING RESEARCH AND PRACTICE THROUGH THEORY DEVELOPMENT (1994)Components of successful total quality management (2005)Lean, six sigma and lean sigma: fads or real process improvement methods? 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(2002)Exploitation, Exploration, and Process Management: The Productivity Dilemma Revisited (2003)Reconceptualizing Organizational Routines as a Source of Flexibility and Change (2003)Six sigma in small‐ and medium‐sized UK manufacturing enterprises (2005)Resilience and competitiveness of small and medium size enterprises: an empirical research (2011)
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References

  • 1995Developing relationships in business networks3,265 cited
  • 1982International Marketing and Purchasing of Industrial Goods: An Interaction Approach1,943 cited
  • 1995Total Quality Management: Empirical, Conceptual, and Practical Issues1,630 cited
  • 1987Industrial technological development : a network approach747 cited
  • 1994Quality from Customer Needs to Customer Satisfaction744 cited
  • 1996Total quality management in SMEs551 cited
  • 2000TQM as a management system consisting of values, techniques and tools438 cited
  • 1999A cross‐cultural study of consumer perceptions about marketing ethics140 cited
  • 2002A Partnership Model of Corporate Ethics112 cited
  • 1999At least do no harm: sources on the changing role of business ethics and corporate social responsibility103 cited
  • 1989Business Ethics: Practical Proposals87 cited
  • 2001Strengthening the weakest link of TQM – from customer focus to customer understanding83 cited
  • 2002Quality management in Europe: a cultural perspective77 cited
  • 2003The dynamics of business ethics: a function of time and culture – cases and models71 cited
  • 1995TQM: The experiences of ten small businesses58 cited

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  • 1998Putting ethics into quality42 cited
  • Cited by

    • 2009Governance, employees and CSR: Integration is the key to unlocking value77 cited
    • 2007From quality management to socially responsible organisations: the case for CSR55 cited
    • 2010Using behavior theory to investigate individual-level determinants of employee involvement in TQM42 cited