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- 1987Politeness : Some Universals in Language Usage11,919 cited
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- 1991Fundamental Considerations in Language Testing4,362 cited
- 1980THEORETICAL BASES OF COMMUNICATIVE APPROACHES TO SECOND LANGUAGE TEACHING AND TESTING4,009 cited
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- 1992Cross-cultural pragmatics: Requests and apologies1,695 cited
- 1951Educational Measurement.1,661 cited
- 2014From communicative competence to communicative language pedagogy1,622 cited
- 2013Language and communication1,361 cited
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- 1990Perspectives on politeness1,042 cited
- 1987Indirectness and politeness in requests: Same or different?889 cited
- 1995Language test construction and evaluation762 cited
- 1993Reflections on Quantification in the Study of Conversation752 cited
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