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Customer Perceived Value in Social Commerce: An Exploration of Its Antecedents and Consequences
16 references·16 citing·42 second hopsampled
Customer Perceived Value in Social Commerce: An Exploration of Its Antecedents and Consequences (2014)Customer Perceived Value in Social Commer…How to Write Up and Report PLS Analyses (2009)How to Write Up and Report PL…E-S-QUAL (2004)E-S-QUALUser Acceptance of Information Technology: Toward A Unified View1 (2003)User Acceptance of Informatio…User Acceptance of Information Technology: Toward a Unified View (2003)User Acceptance of Informatio…Trust and TAM in Online Shopping: An Integrated Model1 (2003)Trust and TAM in Online Shopp…The DeLone and McLean Model of Information Systems Success: A Ten-Year Update (2003)The DeLone and McLean Model o…Developing and Validating Trust Measures for e-Commerce: An Integrative Typology (2002)Developing and Validating Tru…Consumer perceived value: The development of a multiple item scale (2001)Consumer perceived value: The…E-commerce: the role of familiarity and trust (2000)E-commerce: the role of famil…Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Assessing the effects of qual…Customer value: The next source for competitive advantage (1997)Customer value: The next sour…The American Customer Satisfaction Index: Nature, Purpose, and Findings (1996)The American Customer Satisfa…The Commitment-Trust Theory of Relationship Marketing (1994)The Commitment-Trust Theory o…A Multistage Model of Customers' Assessments of Service Quality and Value (1991)A Multistage Model of Custome…Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Consumer Perceptions of Price…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…Determining Sustainable Purchase Behavior for Green Products from Name-Brand Shops: A Gen Z Perspective in a Developing Country (2024)Determining Sustainable Purch…Investigating Behavior Intention Toward S-Commerce Adoption by Small Businesses in Saudi Arabia (2023)Investigating Behavior Intent…Unhiding Nexus Between Service Quality, Customer Satisfaction, Complaints, and Loyalty in Online Shopping Environment in Pakistan (2022)Unhiding Nexus Between Servic…The effects of social commerce environmental characteristics on customers’ purchase intentions: The chain mediating effect of customer-to-customer interaction and customer-perceived value (2021)The effects of social commerc…Social commerce: Is interpersonal trust formation similar between U.S.A. and Spain? 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(1998)Partial Least Squares Structural Equation Modeling (2017)How to Specify, Estimate, and Validate Higher-Order Constructs in PLS-SEM (2019)Predictive model assessment in PLS-SEM: guidelines for using PLSpredict (2019)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)Common Method Variance in IS Research: A Comparison of Alternative Approaches and a Reanalysis of Past Research (2006)Understanding knowledge sharing in virtual communities: An integration of social capital and social cognitive theories (2006)A trust-based consumer decision-making model in electronic commerce: The role of trust, perceived risk, and their antecedents (2007)Information Systems Success: The Quest for the Dependent Variable (1992)Understanding Information Technology Usage: A Test of Competing Models (1995)The balanced scorecard: Translating strategy into action (1997)Design science in information systems research (2004)Design Science in Information Systems Research1 (2004)Technology Acceptance Model 3 and a Research Agenda on Interventions (2008)Structural equation modeling in practice: A review and recommended two-step approach. 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(2006)Examining the structural relationships of destination image, tourist satisfaction and destination loyalty: An integrated approach (2007)Experience quality, perceived value, satisfaction and behavioral intentions for heritage tourists (2009)Information and Consumer Behavior (1970)The nature of human values (1973)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)The Effect of a Market Orientation on Business Profitability (1990)Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1 (2012)The Competitive Advantage of Nations (1991)Customer perceived value, satisfaction, and loyalty: The role of switching costs (2004)The four levels of loyalty and the pivotal role of trust: a study of online service dynamics (2004)Value-based Adoption of Mobile Internet: An empirical investigation (2005)The theory of planned behavior (1991)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)Older Adults' Reasons for Using Technology while Aging in Place (2015)Diffusion of Innovations 1 (2019)Comparative fit indexes in structural models. 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References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
  • 2003User Acceptance of Information Technology: Toward A Unified View144,945 cited
  • 1994The Commitment-Trust Theory of Relationship Marketing22,337 cited
  • 1988Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence18,274 cited
  • 2003The DeLone and McLean Model of Information Systems Success: A Ten-Year Update11,772 cited
  • 2003Trust and TAM in Online Shopping: An Integrated Model18,618 cited
  • 2001Consumer perceived value: The development of a multiple item scale6,635 cited
  • 2000Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments6,398 cited
  • 2002Developing and Validating Trust Measures for e-Commerce: An Integrative Typology5,540 cited
  • 2009How to Write Up and Report PLS Analyses5,274 cited
  • 1996The American Customer Satisfaction Index: Nature, Purpose, and Findings4,733 cited
  • 1997Customer value: The next source for competitive advantage4,662 cited
  • 2004E-S-QUAL3,962 cited
  • 2000E-commerce: the role of familiarity and trust3,438 cited
  • 2003User Acceptance of Information Technology: Toward a Unified View

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3,068 cited
  • 1991A Multistage Model of Customers' Assessments of Service Quality and Value2,949 cited
  • Cited by

    • 2021Social commerce: Factors affecting customer repurchase and word-of-mouth intentions263 cited
    • 2021The effects of social commerce environmental characteristics on customers’ purchase intentions: The chain mediating effect of customer-to-customer interaction and customer-perceived value203 cited
    • 2017The relation of e-government quality on public trust and its impact on public participation92 cited
    • 2022Unhiding Nexus Between Service Quality, Customer Satisfaction, Complaints, and Loyalty in Online Shopping Environment in Pakistan48 cited
    • 2024Determining Sustainable Purchase Behavior for Green Products from Name-Brand Shops: A Gen Z Perspective in a Developing Country34 cited
    • 2019Measuring Equity Share Related Risk Perception of Investors in Economically Backward Regions32 cited
    • 2021Determinants of Social Commerce Adoption: An Empirical Study of Vietnamese Consumers27 cited
    • 2020Developing a scale of social commerce service quality: an exploratory study24 cited
    • 2015Analyzing the Factors that Influence Consumers' Adoption of Social Commerce - A Literature Review21 cited
    • 2021Social commerce: Is interpersonal trust formation similar between U.S.A. and Spain?18 cited
    • 2018New social consumer? Determining factors of Facebook commerce16 cited
    • 2020Extension of META-UTAUT for Examining Consumer Adoption of Social Commerce: Towards a Conceptual Model15 cited
    • 2017The antecedents of trust in social commerce (Review)14 cited
    • 2021An Examination of Factors Influencing Social Commerce Adoption11 cited
    • 2020A Comprehensive Literature Review of Acceptance and Usage Studies in the Social Commerce Field11 cited
    • 2023Investigating Behavior Intention Toward S-Commerce Adoption by Small Businesses in Saudi Arabia10 cited