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Organizational Antecedents of Role Conflict and Ambiguity in Top-Level Administrators

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1987Role Stress among Industrial Buyers: An Integrative Model185 cited
1980Between Service and Servility: Role Conflict in Subordinate Service Roles

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1978EMPLOYEE AFFECTIVE RESPONSES TO ORGANIZATIONAL STRESS: MODERATING EFFECTS OF JOB CHARACTERISTICS88 cited

1981Effects of Role Stress-Job Design-Technology Interaction on Employee Work Satisfaction88 cited

1987Role stress reexamined: An investigation of role stress predictors74 cited

2000Antecedents and consequences of role stress of retail sales persons70 cited

1988Effects of Perceived Organizational Factors on Role Stress-Job Attitude Relationships69 cited

2021The effect of role ambiguity and role conflict on job performance in the hotel industry: the mediating effect of job satisfaction54 cited

2008Does TQM impact on role stressors? A conceptual model50 cited

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2011Does TQM improve employees’ quality of work life? Empirical evidence from Malaysia's manufacturing firms42 cited

1990Work Design, Role Conflict, and Role Ambiguity: The Case of Elementary and Secondary Schools42 cited