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Modelling user perception of bus transit quality

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References

2003Service quality––developing a service quality index in the provision of commercial bus contracts450 cited

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2017Elderly users’ level of satisfaction with public transport services in a high-density and transit-oriented city142 cited

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2014Heterogeneity in Perceptions of Service Quality among Groups of Railway Passengers136 cited

2020Importance – Performance Analysis (IPA) of bus service attributes: A case study in a developing country122 cited

2020Electric Bus Selection with Multicriteria Decision Analysis for Green Transportation117 cited

2015Urban transport interchanges: A methodology for evaluating perceived quality113 cited

2014Neural networks for analyzing service quality in public transportation111 cited