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A performance improvement case study in aircraft maintenance and its implications for hazard identification
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References

  • 1997The balanced scorecard: Translating strategy into action8,199 cited
  • 1985Normal Accidents: Living with High Risk Technologies4,965 cited
  • 2016Managing the Risks of Organizational Accidents4,433 cited
  • 2006Resilience Engineering: Concepts and Precepts2,909 cited
  • 1984Normal Accidents: Living with High-Risk Technologies.2,898 cited
  • 1991The machine that changed the world : the story of lean production2,372 cited
  • 2001Handbook of action research : participative inquiry and practice2,359 cited
  • 2001Handbook of Action Research Participative Inquiry and Practice2,173 cited
  • 1998Cognitive Reliability and Error Analysis Method (CREAM)1,101 cited
  • 1993Managing Change for Competitive Success951 cited
  • 1999Six Sigma: The Breakthrough Management Strategy Revolutionizing the World's Top Corporations774 cited
  • 2005Joint Cognitive Systems: Foundations of Cognitive Systems Engineering732 cited
  • 2005Joint Cognitive Systems694 cited
  • 1988New technology and human error645 cited
  • 2006Alignment: Using the Balanced Scorecard to Create Corporate Synergies613 cited
  • 1987

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The Awakening Giant: Continuity and Change in ICI.
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