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Enhancing yield management with customer profitability analysis

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References

1992Management and Cost Accounting1,055 cited
1989Yield management: A tool for capacity‐considered service firms418 cited
1998Research and development in hospitality accounting and financial management122 cited
1991Activity-Based Costing: A Review with Case Studies91 cited
1992Yield management—progress and prospects79 cited
1988The Rise of Activity-Based Costing-Part Two : When do I need Activity-Based Cost system?68 cited

Cited by

2001Revenue management – the contribution of the finance function to profitability57 cited
1998Operations management research in the hospitality industry46 cited
2009Activity-Based Costing in the Hospitality Industry: Evidence From Greece38 cited
2008The “Killer Application” of Revenue Management: Harrah's Cherokee Casino & Hotel37 cited
2014Relationship between strategic management accounting techniques and profitability – a proposed model34 cited
2009Menu Engineering Using Activity-Based Costing: An Exploratory Study Using a Profit Factor Comparison Approach33 cited
2013A marketing view of the customer value: Customer lifetime value and customer equity32 cited
2016Revenue management systems and hotel performance in the economic downturn31 cited

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2021COST ACCOUNTING IN GREEK HOTEL ENTERPRISES: AN EMPIRICAL APPROACH31 cited

2007How might hospitality organizations optimize their performance measurement systems?30 cited

2007Channel Performance in Multichannel Tourism Distribution Systems29 cited

2012Value management and activity based costing model in the Tunisian restaurant29 cited

2005A Framework for Mapping and Evaluating Business Process Costs in the Tourism Industry Supply Chain29 cited

2007The Use and Perceived Merit of Customer Accounting in New Zealand19 cited

2007Management Accounting in the Hotel Business18 cited

2006Comparing Market-segment-profitability Analysis with Department-Profitability Analysis as Hotel Marketing-decision Tools18 cited