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Organizational structure for customer‐oriented TQM: an empirical investigation
14 references·12 citing·41 second hop
Organizational structure for customer‐oriented TQM: an empirical investigation (2005)Organizational structure for customer‐ori…TOTAL QUALITY MANAGEMENT IMPLEMENTATION AND COMPETITIVE ADVANTAGE: THE ROLE OF STRUCTURAL CONTROL AND EXPLORATION. 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(1993)Cultures and Organizations: S…Theories of Organizations: Form, Process, and Transformation. (1982)Theories of Organizations: Fo…Out of the Crisis (1982)Out of the CrisisThe design of organizations (1977)The design of organizationsOrganization Structure and Strategies of Control: A Replication of the Aston Study (1972)Organization Structure and St…Strategy and Structure: Chapters in the History of Industrial Enterprise. 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(2014)Why do organisational change …MBNQA criteria used in the GCC countries (2013)MBNQA criteria used in the GC…Simultaneous consideration of contingency factors and quality management: An empirical study of Serbian companies (2011)Simultaneous consideration of…Barriers to service quality in Islamic banks in Qatar (2010)Barriers to service quality i…Confirmatory Factor Analysis of TQM practices in Malaysia and Thailand Automotive Industries (2009)Confirmatory Factor Analysis …Total quality management as competitive advantage: A review and empirical study (1995)Total Quality Management: Empirical, Conceptual, and Practical Issues (1995)Innovation is not enough: climates for initiative and psychological safety, process innovations, and firm performance (2002)Transformational leadership influence on organizational performance through organizational learning and innovation (2011)On the contingent value of dynamic capabilities for competitive advantage: The nonlinear moderating effect of environmental dynamism (2013)Exploration and Exploitation in Organizational Learning (1991)INTEGRATED MANUFACTURING AND HUMAN RESOURCE MANAGEMENT: A HUMAN CAPITAL PERSPECTIVE. (1992)Between Trust and Control: Developing Confidence in Partner Cooperation in Alliances (1998)The dynamics of product innovation and firm competences (2002)Exploitation, Exploration, and Process Management: The Productivity Dilemma Revisited (2003)An Instrument for Measuring the Critical Factors of Quality Management (1989)The scientific theory‐building process: a primer using the case of TQM (1998)Total quality management and sustainable competitive advantage (2000)Strategic management a stakeholder approach (2010)Relationship between quality management practices and innovation (2012)Competitive Strategy: Techniques for Analyzing Industries and Competitors (1980)Research in Organizational Behavior (1984)Competitive Advantage: Creating and Sustaining Superior Performance (1985)Knowledge value chain (2000)The Resource‐based View (2005)Towards a practice‐based view of strategy (2014)Institutionalized Organizations: Formal Structure as Myth and Ceremony (1977)The Iron Cage Revisited: Institutional Isomorphism and Collective Rationality in Organizational Fields (1983)MANAGEMENT FASHION (1996)The iron cage revisited institutional isomorphism and collective rationality in organizational fields (2004)Defining and developing measures of lean production (2007)Strategic management of small firms in hostile and benign environments (1989)Coevolution of Firm Absorptive Capacity and Knowledge Environment: Organizational Forms and Combinative Capabilities (1999)Innovation, organizational capabilities, and the born-global firm (2004)Beyond Accuracy: What Data Quality Means to Data Consumers (1996)Role congruity theory of prejudice toward female leaders. (2002)Transformational, transactional, and laissez-faire leadership styles: A meta-analysis comparing women and men. (2003)Affective, Continuance, and Normative Commitment to the Organization: A Meta-analysis of Antecedents, Correlates, and Consequences (2002)Dimensionalizing Cultures: The Hofstede Model in Context (2011)Conservation of Resources in the Organizational Context: The Reality of Resources and Their Consequences (2017)The Structuring of Organizations (1989)Social Structure of “Coopetition” Within a Multiunit Organization: Coordination, Competition, and Intraorganizational Knowledge Sharing (2002)Building Better Causal Theories: A Fuzzy Set Approach to Typologies in Organization Research (2011)The interdisciplinary study of coordination (1994)The role of the business model in capturing value from innovation: evidence from Xerox Corporation's technology spin-off companies (2002)Explicating dynamic capabilities: the nature and microfoundations of (sustainable) enterprise performance (2007)
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References

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  • 1994MODELS OF ORGANIZATION AND TOTAL QUALITY MANAGEMENT: A COMPARISON AND CRITICAL EVALUATION464 cited
  • 1996Beyond Process: TQM Content and Firm Performance395 cited
  • 1982Theories of Organizations: Form, Process, and Transformation.282 cited
  • 1998Cultural and structural constraints on total quality management implementation164 cited
  • 1994The Five Pillars of TQM: How to Make Total Quality Management Work for You85 cited
  • 1998Organizational antecedents to the successful implementation of total quality management: A social cognitive perspective59 cited

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Cited by

  • 2014Why do organisational change programmes fail?52 cited
  • 2016Organizational design, quality management and competitive advantage in hotels51 cited
  • 2016Examining Organic and Mechanistic Structures: Do We Know as Much as We Thought?43 cited
  • 2019Understanding TQM implementation barriers involving construction companies in a difficult environment42 cited
  • 2016Perception of TQM benefits, practices and obstacles36 cited
  • 2015Organizational Structure and Performances of Responsible Malaysian Healthcare Providers: A Balanced Scorecard Perspective32 cited
  • 2023A multiple-case study on the adoption of customer relationship management and big data analytics in the automotive industry28 cited
  • 2013MBNQA criteria used in the GCC countries23 cited
  • 2009Confirmatory Factor Analysis of TQM practices in Malaysia and Thailand Automotive Industries22 cited
  • 2019A proposed model for sustainable business excellence22 cited
  • 2010Barriers to service quality in Islamic banks in Qatar20 cited
  • 2011Simultaneous consideration of contingency factors and quality management: An empirical study of Serbian companies17 cited