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An analytical network process-based framework for successful total quality management (TQM): An assessment of Turkish manufacturing industry readiness

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References

1996Decision making with dependence and feedback : the analytic network process3,373 cited
1995The Impact of Quality Management Practices on Performance and Competitive Advantage1,311 cited
1990Remarks on the Analytic Hierarchy Process1,117 cited
1996Identification of the Critical Factors of TQM*1,023 cited
2002Quality management re‐visited: a reflective review and agenda for future research720 cited
2000Using analytic network process and goal programming for interdependent information system project selection587 cited
2003Product-driven supply chain selection using integrated multi-criteria decision-making methodology572 cited
1998Evaluating environmentally conscious business practices523 cited
2000Top management leadership, employee empowerment, job satisfaction, and customer satisfaction in TQM organizations: an empirical study473 cited
2000Total quality management and sustainable competitive advantage445 cited
2000TQM as a management system consisting of values, techniques and tools438 cited
2003Why Total Quality Management Programs Do Not Persist: The Role of Management Quality and Implications for Leading a TQM Transformation*364 cited
1998Strategic analysis of logistics and supply chain management systems using the analytical network process345 cited
1987Modern Methods for Quality Control and Improvement.

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274 cited

2003Development of a measure to assess quality management in certified firms226 cited

2001Critical factors and performance measures of TQM218 cited

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