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The Relationship Between Mobile Service Quality, Perceived Technology Compatibility, and Users' Perceived Playfulness in the Context of Mobile Information and Entertainment Services
16 references·16 citing·29 second hopsampled
The Relationship Between Mobile Service Quality, Perceived Technology Compatibility, and Users' Perceived Playfulness in the Context of Mobile Information and Entertainment Services (2008)The Relationship Between Mobile Service Q…Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Common method biases in behav…Index Construction with Formative Indicators: An Alternative to Scale Development (2001)Index Construction with Forma…Time Flies When You’re Having Fun: Cognitive Absorption and Beliefs About Information Technology Usage1 (2000)Time Flies When You’re Having…Modern Methods for Business Research (1998)Modern Methods for Business R…Issues and opinion on structural equation modeling (1998)Issues and opinion on structu…Marketing in Hypermedia Computer-Mediated Environments: Conceptual Foundations (1996)Marketing in Hypermedia Compu…User acceptance of information technology: system characteristics, user perceptions and behavioral impacts (1993)User acceptance of informatio…Extrinsic and Intrinsic Motivation to Use Computers in the Workplace 1 (1992)Extrinsic and Intrinsic Motiv…Flow: the psychology of optimal experience (1990)Flow: the psychology of optim…User Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)User Acceptance of Computer T…Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)Perceived Usefulness, Perceiv…Intrinsic Motivation and Self-Determination in Human Behavior (1988)Intrinsic Motivation and Self…Intrinsic Motivation and Self-Determination in Human Behavior (1985)Intrinsic Motivation and Self…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…A Paradigm for Developing Better Measures of Marketing Constructs (1979)A Paradigm for Developing Bet…Marketing Research: Methodological Foundations (1977)Marketing Research: Methodolo…The Impact of Service Quality on Customer Loyalty through Customer Satisfaction in Mobile Social Media (2023)The Impact of Service Quality…Modeling consumers’ trust in mobile food delivery apps: perspectives of technology acceptance model, mobile service quality and personalization-privacy theory (2022)Modeling consumers’ trust in …The relationship of brand attachment and mobile banking service quality with positive word-of-mouth (2021)The relationship of brand att…Marketing research on Mobile apps: past, present and future (2021)Marketing research on Mobile …Service quality factors affecting customer attitudes in online-to-offline commerce (2019)Service quality factors affec…Service quality in a mobile-banking-applications context: do users’ age and gender matter? (2018)Service quality in a mobile-b…Factors Influencing Adoption of Mobile Social Network Games (M-SNGs): The Role of Awareness (2018)Factors Influencing Adoption …Exploring mobile government from the service quality perspective (2017)Exploring mobile government f…Retrospective: the importance of servicescapes in leisure service settings (2016)Retrospective: the importance…Understanding driver adoption of car navigation systems using the extended technology acceptance model (2014)Understanding driver adoption…Exploring the intention to use mobile learning: the moderating role of personal innovativeness (2014)Exploring the intention to us…Driver acceptance of car navigation systems: integration of locational accuracy, processing speed, and service and display quality with technology acceptance model (2013)Driver acceptance of car navi…Evaluation of mobile services and substantial adoption factors with Analytic Hierarchy Process (AHP) (2012)Evaluation of mobile services…Determining the relative importance of mobile banking quality factors (2012)Determining the relative impo…Can we have fun @ work? The role of intrinsic motivation for utilitarian systems (2012)Can we have fun @ work? The r…Influence of individual characteristics, perceived usefulness and ease of use on mobile entertainment adoption (2011)Influence of individual chara…Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Self-efficacy mechanism in human agency. (1982)A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies (2000)User Acceptance of Information Technology: Toward A Unified View1 (2003)Coefficient Alpha and the Internal Structure of Tests (1951)The Theory of Buyer Behavior (1971)The Nature and Scope of Marketing (1976)Measuring Service Quality: A Reexamination and Extension (1992)Trust and TAM in Online Shopping: An Integrated Model1 (2003)\nThe use of partial least squares path modeling in international marketing (2009)Understanding Attitudes and Predicting Social Behavior (1980)Self-Reports in Organizational Research: Problems and Prospects (1986)Structural Equations with Latent Variables. (1991)Technology Acceptance Model 3 and a Research Agenda on Interventions (2008)Sources of Method Bias in Social Science Research and Recommendations on How to Control It (2011)Common Method Bias in PLS-SEM (2015)Significance tests and goodness of fit in the analysis of covariance structures. (1980)On the Evaluation of Structural Equation Models (1988)When to use and how to report the results of PLS-SEM (2018)An assessment of the use of partial least squares structural equation modeling in marketing research (2011)PLS-SEM: Indeed a Silver Bullet (2011)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)Understanding Information Technology Usage: A Test of Competing Models (1995)Intrinsic and Extrinsic Motivations: Classic Definitions and New Directions (2000)Self-determination theory and the facilitation of intrinsic motivation, social development, and well-being. (2000)The "What" and "Why" of Goal Pursuits: Human Needs and the Self-Determination of Behavior (2000)Subjective well-being: Three decades of progress. (1999)The role of positive emotions in positive psychology: The broaden-and-build theory of positive emotions. (2001)The benefits of being present: Mindfulness and its role in psychological well-being. (2003)
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References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
  • 2003Common method biases in behavioral research: A critical review of the literature and recommended remedies.81,863 cited
  • 1989Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology68,271 cited
  • 1985Intrinsic Motivation and Self-Determination in Human Behavior26,744 cited
  • 1989User Acceptance of Computer Technology: A Comparison of Two Theoretical Models25,696 cited
  • 1979A Paradigm for Developing Better Measures of Marketing Constructs16,553 cited
  • 1988Intrinsic Motivation and Self-Determination in Human Behavior15,312 cited
  • 1990Flow: the psychology of optimal experience12,637 cited
  • 1998Modern Methods for Business Research6,534 cited
  • 1992Extrinsic and Intrinsic Motivation to Use Computers in the Workplace 16,231 cited
  • 1996Marketing in Hypermedia Computer-Mediated Environments: Conceptual Foundations5,628 cited
  • 2001Index Construction with Formative Indicators: An Alternative to Scale Development4,805 cited
  • 1993User acceptance of information technology: system characteristics, user perceptions and behavioral impacts4,751 cited
  • 2000Time Flies When You’re Having Fun: Cognitive Absorption and Beliefs About Information Technology Usage1

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4,725 cited
  • 1998Issues and opinion on structural equation modeling4,577 cited
  • 1977Marketing Research: Methodological Foundations4,351 cited
  • Cited by

    • 2021Marketing research on Mobile apps: past, present and future245 cited
    • 2022Modeling consumers’ trust in mobile food delivery apps: perspectives of technology acceptance model, mobile service quality and personalization-privacy theory131 cited
    • 2012Can we have fun @ work? The role of intrinsic motivation for utilitarian systems129 cited
    • 2014Understanding driver adoption of car navigation systems using the extended technology acceptance model125 cited
    • 2012Evaluation of mobile services and substantial adoption factors with Analytic Hierarchy Process (AHP)117 cited
    • 2012Determining the relative importance of mobile banking quality factors116 cited
    • 2011Influence of individual characteristics, perceived usefulness and ease of use on mobile entertainment adoption95 cited
    • 2014Exploring the intention to use mobile learning: the moderating role of personal innovativeness90 cited
    • 2017Exploring mobile government from the service quality perspective88 cited
    • 2016Retrospective: the importance of servicescapes in leisure service settings83 cited
    • 2023The Impact of Service Quality on Customer Loyalty through Customer Satisfaction in Mobile Social Media82 cited
    • 2021The relationship of brand attachment and mobile banking service quality with positive word-of-mouth76 cited
    • 2013Driver acceptance of car navigation systems: integration of locational accuracy, processing speed, and service and display quality with technology acceptance model72 cited
    • 2018Factors Influencing Adoption of Mobile Social Network Games (M-SNGs): The Role of Awareness72 cited
    • 2018Service quality in a mobile-banking-applications context: do users’ age and gender matter?70 cited
    • 2019Service quality factors affecting customer attitudes in online-to-offline commerce68 cited