SZodixStudyAcademic Library
ShelvesOpen access
Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated
Consumer's means-end chains for “think” and “feel” products
16 references·16 citing·41 second hopsampled
Consumer's means-end chains for “think” and “feel” products (1995)Consumer's means-end chains for “think” a…THE PSYCHOLOGY OF PERSONAL CONSTRUCTS (2010)THE PSYCHOLOGY OF PERSONAL CO…Laddering theory, method, analysis, and interpretation. (2001)Laddering theory, method, ana…The Role of Attitude Accessibility in the Attitude-to-Behavior Process (1989)The Role of Attitude Accessib…The Role of Involvement in Attention and Comprehension Processes (1988)The Role of Involvement in At…Advertising and Promotion Management (1987)Advertising and Promotion Man…Consumer Response to Television Commercials: The Impact of Involvement and Background Music on Brand Attitude Formation (1986)Consumer Response to Televisi…Measuring the Involvement Construct (1985)Measuring the Involvement Con…Measuring Consumer Involvement Profiles (1985)Measuring Consumer Involvemen…Audience Involvement in Advertising: Four Levels (1984)Audience Involvement in Adver…The Experiential Aspects of Consumption: Consumer Fantasies, Feelings, and Fun (1982)The Experiential Aspects of C…How Advertising Works: A Planning Model (1982)How Advertising Works: A Plan…Hedonic Consumption: Emerging Concepts, Methods and Propositions (1982)Hedonic Consumption: Emerging…A Means-End Chain Model Based on Consumer Categorization Processes (1982)A Means-End Chain Model Based…A Means-End Chain Model Based on Consumer Categorization Processes (1982)A Means-End Chain Model Based…The uses of mass communications : current perspectives on gratifications research (1975)The uses of mass communicatio…The nature of human values (1973)The nature of human valuesPersonal Values and Sustainable Consumerism: Performance Trends, Intellectual Structure, and Future Research Fronts (2024)Personal Values and Sustainab…Remembering the FCB Grid: Thinking, Feeling, and Involvement in the Age of Social Media (2022)Remembering the FCB Grid: Thi…An empirical study on repeat consumer's shopping satisfaction on C2C e-commerce in Japan: the role of value, trust and engagement (2022)An empirical study on repeat …Understanding the antecedents of omni-channel shopping by customers with reference to fashion category: the Indian millennials’ perspective (2021)Understanding the antecedents…Developing a deeper understanding of positive customer feedback (2017)Developing a deeper understan…Developing business analytic capabilities for combating e-commerce identity fraud: A study of Trustev’s digital verification solution (2016)Developing business analytic …Analyzing Students’ Technology Use Motivations: An Interpretive Structural Modeling Approach (2012)Analyzing Students’ Technolog…Complaint resolution management expectations in an asymmetric business‐to‐business context (2010)Complaint resolution manageme…Handling customer complaints effectively (2009)Handling customer complaints …Complaint management expectations: An online laddering analysis of small versus large firms (2009)Complaint management expectat…The desired teaching qualities of lecturers in higher education: a means end analysis (2006)The desired teaching qualitie…The effect of product type on value linkages in the means‐end chain: implications for theory and method (2004)The effect of product type on…Motivational and Cognitive Structures of Greek Consumers in the Purchase of Quality Food Products (2004)Motivational and Cognitive St…Quality-delivery system: A conceptual framework of attribute level-value linkages (2003)Quality-delivery system: A co…Discursive psychology: An alternative conceptual foundation to means-end chain theory (2000)Discursive psychology: An alt…Should Advertising Appeals Match the Basis of Consumers' Attitudes? (1996)Should Advertising Appeals Ma…The Theory of Buyer Behavior (1971)Structure and Functions of Fantasy (1974)An Information Processing Theory of Consumer Choice (1979)Consumer perceived value: The development of a multiple item scale (2001)The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1 (2012)Central and Peripheral Routes to Advertising Effectiveness: The Moderating Role of Involvement (1983)The Effects of Product Class Knowledge on Information Search Behavior (1985)Marketing in Hypermedia Computer-Mediated Environments: Conceptual Foundations (1996)Measuring the Customer Experience in Online Environments: A Structural Modeling Approach (2000)Some antecedents and outcomes of brand love (2006)A Paradigm for Developing Better Measures of Marketing Constructs (1979)The Personal Involvement Inventory: Reduction, Revision, and Application to Advertising (1994)Consumer perceived risk: conceptualisations and models (1999)Understanding and Mitigating Uncertainty in Online Exchange Relationships: A Principal–Agent Perspective1 (2007)Ecological Psychology: Concepts and Methods for Studying the Environment of Human Behavior (1968)Psychological status of the script concept. (1981)Corporate identity: the concept, its measurement and management (1997)The “Pull” of Tourism Destinations: A Means-End Investigation (2002)Food Values (2008)Elimination by aspects: A theory of choice. (1972)Situational Variables and Consumer Behavior (1975)Cognition and Categorization (1979)An Exploration of High-Risk Leisure Consumption Through Skydiving (1993)A consumer-based model of authenticity: An oxymoron or the foundation of cultural heritage marketing? (2009)A model of perceived image, memorable tourism experiences and revisit intention (2017)The Standard Edition of the Complete Psychological Works of Sigmund Freud (1953)Work and/or Fun: Measuring Hedonic and Utilitarian Shopping Value (1994)Understanding Customer Experience Throughout the Customer Journey (2016)Advances in Consumer Research (2025)Uses and Gratifications Theory in the 21st Century (2000)Looking at, looking up or keeping up with people? (2008)MySpace and Facebook: Applying the Uses and Gratifications Theory to Exploring Friend-Networking Sites (2008)The Intuitive Psychologist And His Shortcomings: Distortions in the Attribution Process (1977)Well-being : the foundations of hedonic psychology (1999)A Design Science Research Methodology for Information Systems Research (2007)Brand Experience: What Is It? How Is It Measured? Does It Affect Loyalty? (2009)Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation (2014)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Universals in the Content and Structure of Values: Theoretical Advances and Empirical Tests in 20 Countries (1992)Framing Processes and Social Movements: An Overview and Assessment (2000)
this work references cited by second hop· second hop is a sample of the most-cited connections

References

  • 1973The nature of human values10,141 cited
  • 2010THE PSYCHOLOGY OF PERSONAL CONSTRUCTS8,573 cited
  • 1982The Experiential Aspects of Consumption: Consumer Fantasies, Feelings, and Fun8,274 cited
  • 1985Measuring the Involvement Construct6,012 cited
  • 1982Hedonic Consumption: Emerging Concepts, Methods and Propositions5,610 cited
  • 1985Measuring Consumer Involvement Profiles2,247 cited
  • 1975The uses of mass communications : current perspectives on gratifications research2,114 cited
  • 1988The Role of Involvement in Attention and Comprehension Processes2,070 cited
  • 1982A Means-End Chain Model Based on Consumer Categorization Processes1,985 cited
  • 2001Laddering theory, method, analysis, and interpretation.1,766 cited
  • 1982A Means-End Chain Model Based on Consumer Categorization Processes1,459 cited
  • 1984Audience Involvement in Advertising: Four Levels1,017 cited
  • 1987Advertising and Promotion Management868 cited
  • 1986Consumer Response to Television Commercials: The Impact of Involvement and Background Music on Brand Attitude Formation627 cited
  • 1989The Role of Attitude Accessibility in the Attitude-to-Behavior Process611 cited

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

  • 1982How Advertising Works: A Planning Model552 cited
  • Cited by

    • 2000Discursive psychology: An alternative conceptual foundation to means-end chain theory138 cited
    • 2006The desired teaching qualities of lecturers in higher education: a means end analysis110 cited
    • 2004The effect of product type on value linkages in the means‐end chain: implications for theory and method90 cited
    • 2009Handling customer complaints effectively68 cited
    • 2009Complaint management expectations: An online laddering analysis of small versus large firms53 cited
    • 2010Complaint resolution management expectations in an asymmetric business‐to‐business context46 cited
    • 2004Motivational and Cognitive Structures of Greek Consumers in the Purchase of Quality Food Products45 cited
    • 2024Personal Values and Sustainable Consumerism: Performance Trends, Intellectual Structure, and Future Research Fronts42 cited
    • 2017Developing a deeper understanding of positive customer feedback42 cited
    • 2016Developing business analytic capabilities for combating e-commerce identity fraud: A study of Trustev’s digital verification solution41 cited
    • 2012Analyzing Students’ Technology Use Motivations: An Interpretive Structural Modeling Approach32 cited
    • 2022Remembering the FCB Grid: Thinking, Feeling, and Involvement in the Age of Social Media31 cited
    • 2022An empirical study on repeat consumer's shopping satisfaction on C2C e-commerce in Japan: the role of value, trust and engagement30 cited
    • 2021Understanding the antecedents of omni-channel shopping by customers with reference to fashion category: the Indian millennials’ perspective23 cited
    • 1996Should Advertising Appeals Match the Basis of Consumers' Attitudes?21 cited
    • 2003Quality-delivery system: A conceptual framework of attribute level-value linkages19 cited