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Key account management in business-to-business expert organisations: an exploratory study on the implementation process
16 references·1 citing·42 second hop
Key account management in business-to-business expert organisations: an exploratory study on the implementation process (2011)Key account management in business-to-bus…Recenzja książki. Robert K. yin, Case Study Research. Design and Methods (fourth Edition), thousand Oaks, CA: Sage Publications, 2009 (2012)Recenzja książki. Robert K. y…Building theories from case study research (2009)Building theories from case s…Managing the co-creation of value (2007)Managing the co-creation of v…Who's Really Sharing? Effects of Social and Expert Status on Knowledge Exchange Within Groups (2003)Who's Really Sharing? Effects…Intraorganizational Determinants of Key Account Management Effectiveness (2003)Intraorganizational Determina…A Configurational Perspective on Key Account Management (2002)A Configurational Perspective…Knowledge Work: Ambiguity, Image and Identity (2001)Knowledge Work: Ambiguity, Im…Knowledge and Value Creation in Professional Service Firms: A Framework for Analysis (2001)Knowledge and Value Creation …Social Indentity And The Problem of Loyalty In Knowledge‐Intensive Companies (2000)Social Indentity And The Prob…Managing Market Relationships (2000)Managing Market RelationshipsBusiness Market Management: : Understanding, Creating, and Delivering Value (1999)Business Market Management: :…LEARNING BY KNOWLEDGE‐INTENSIVE FIRMS* (1992)LEARNING BY KNOWLEDGE‐INTENSI…Case Study Research: Design and Methods (1991)Case Study Research: Design a…Loosely Coupled Systems: A Reconceptualization (1990)Loosely Coupled Systems: A Re…Building Theories from Case Study Research (1989)Building Theories from Case S…Case Study Research: Design and Methods (1984)Case Study Research: Design a…Challenges of the digital landscape: An investigation into the influence of technology and information systems on financial performance of B2B key account managers (2025)Challenges of the digital lan…A resource‐based view of the firm (1984)Relationship Marketing of Services--Growing Interest, Emerging Perspectives (1995)The Theory of the Growth of the Firm (1995)Building and sustaining profitable customer loyalty for the 21st century (2004)Managing in complex business networks (2004)Interaction Orientation and Firm Performance (2008)The reflective practitioner: How professionals think in action (1984)The Reflective Practitioner: How Professionals Think in Action (1985)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Service-dominant logic: continuing the evolution (2007)Customer Engagement (2011)Institutions and axioms: an extension and update of service-dominant logic (2015)Markets and Hierarchies: Analysis and Antitrust Implications. (1976)Institutionalized Organizations: Formal Structure as Myth and Ceremony (1977)The Social Psychology of Organizations. (1979)Making knowledge the basis of a dynamic theory of the firm (1996)SOCIAL CAPITAL AND VALUE CREATION: THE ROLE OF INTRAFIRM NETWORKS. (1998)Knowledge and Organization: A Social-Practice Perspective (2001)A Dynamic Theory of Organizational Knowledge Creation (1994)Organizational Images and Member Identification (1994)The Autonomy Paradox: The Implications of Mobile Email Devices for Knowledge Professionals (2013)Agony and Ecstasy in the Gig Economy: Cultivating Holding Environments for Precarious and Personalized Work Identities (2018)Systematically reviewing remote e-workers’ well-being at work: a multidimensional approach (2018)Handbook of Industrial and Organizational Psychology. (1977)An Evolutionary Theory of Economic Change. (1983)Perspective Making and Perspective Taking in Communities of Knowing (1995)Strategy and Structure (1997)“It is what one does”: why people participate and help others in electronic communities of practice (2000)Contributing Knowledge to Electronic Knowledge Repositories: An Empirical Investigation1 (2005)Mixed Methods Research: A Research Paradigm Whose Time Has Come (2004)Qualitative research: Methods in the social sciences (2006)Document Analysis as a Qualitative Research Method (2009)The case study approach (2011)A framework for institutional adoption and implementation of blended learning in higher education (2012)Hiring as Cultural Matching (2012)Theory Building From Cases: Opportunities And Challenges (2007)Qualitative Case Study Methodology: Study Design and Implementation for Novice Researchers (2015)The qualitative research interview (2011)Positioning and Presenting Design Science Research for Maximum Impact1 (2013)Value creation in E‐business (2001)Knowing in Practice: Enacting a Collective Capability in Distributed Organizing (2002)Seeking Qualitative Rigor in Inductive Research (2012)
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2001
Knowledge and Value Creation in Professional Service Firms: A Framework for Analysis
302 cited

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  • 2025Challenges of the digital landscape: An investigation into the influence of technology and information systems on financial performance of B2B key account managers7 cited