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Learning from experience: five challenges for retailers
16 references·12 citing·31 second hop
Learning from experience: five challenges for retailers (2002)Learning from experience: five challenges…They’re Not Employees, They’re People (2012)They’re Not Employees, They’r…The Experience Economy (2012)The Experience EconomyMORPHOLOGIE DU CONTE (2007)MORPHOLOGIE DU CONTEExecution: the discipline of getting things done (2003)Execution: the discipline of …Selling the brand inside. (2002)Selling the brand inside.Process Management and the future of six sigma (2002)Process Management and the fu…Managing the Total Customer Experience (2002)Managing the Total Customer E…Building Competitive Advantage Through People (2002)Building Competitive Advantag…Why we buy: the science of shopping (2001)Why we buy: the science of sh…The HR Scorecard: Linking People, Strategy, and Performance (2001)The HR Scorecard: Linking Peo…Hidden value: how great companies achieve extraordinary results with ordinary people (2001)Hidden value: how great compa…Good to Great (2001)Good to GreatFighting the war for talent is hazardous to your organization’s health (2001)Fighting the war for talent i…The retail internationalisation process (2000)The retail internationalisati…Six Sigma: The Breakthrough Management Strategy Revolutionizing the World's Top Corporations (1999)Six Sigma: The Breakthrough M…The Presentation of Self in Everyday Life. 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this work references cited by second hop

References

  • 1956The Presentation of Self in Everyday Life.25,991 cited
  • 2012The Experience Economy1,886 cited
  • 2001Good to Great1,511 cited
  • 2002Managing the Total Customer Experience1,061 cited
  • 2001The HR Scorecard: Linking People, Strategy, and Performance1,018 cited
  • 1999Six Sigma: The Breakthrough Management Strategy Revolutionizing the World's Top Corporations774 cited
  • 2001Why we buy: the science of shopping666 cited
  • 2003Execution: the discipline of getting things done452 cited
  • 2002Building Competitive Advantage Through People435 cited
  • 2001Hidden value: how great companies achieve extraordinary results with ordinary people387 cited
  • 2002Selling the brand inside.288 cited
  • 2001Fighting the war for talent is hazardous to your organization’s health272 cited
  • 2012They’re Not Employees, They’re People229 cited
  • 2002Process Management and the future of six sigma210 cited
  • 2000The retail internationalisation process188 cited
  • 2007MORPHOLOGIE DU CONTE156 cited

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Cited by

  • 2013Malaysian hypermarket retailing development and expansion41 cited
  • 2014Innowacje w handlu detalicznym w kreowaniu wartości dla klienta27 cited
  • 2013Linking retailer corporate brand and environmental sustainability practices26 cited
  • 2011Internalising a brand across cultures: the case of IKEA23 cited
  • 2012Transformation of hypermarket retailing industry in Malaysia20 cited
  • 2012Consumers' value perceptions across retail outlets: shopping at mass merchandisers and department stores19 cited
  • 2007Lifestyle, Shopping Orientation, Patronage Behaviour and Shopping Mall Behaviour – a Study of South African Male Apparel Consumers14 cited
  • 2005Consumer Preferences for Retail Formats: Implications for Tenant Mix Strategies14 cited
  • 2016VISUALSCAPE: A Scale to Measure Visual Experience in Retailing12 cited
  • 2009The mechanism of market driving with a corporate brand: The case of a global retailer12 cited
  • 2013Self-service Technology for Hypermarket Checkout Stations10 cited
  • 2012The Impact of Hypermarket Corporate Brand Extensions on Brand Personality: A Conceptual Analysis of Malaysian Market10 cited