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Are You Efficient, Trendy or Skillfull? An Exploratory Segmentation of Mobile Service Users
15 references·2 citing·51 second hopsampled
Are You Efficient, Trendy or Skillfull? An Exploratory Segmentation of Mobile Service Users (2010)Are You Efficient, Trendy or Skillfull? A…Mobile Data Service usage and preference: an investigation of Australian consumers (2009)Mobile Data Service usage and…Trends in mobile services in Finland 2004‐2006: from ringtones to mobile internet (2008)Trends in mobile services in …Service logic revisited: who creates value? And who co‐creates? (2008)Service logic revisited: who …Reconsidering the actual and future use of mobile services (2008)Reconsidering the actual and …The four incremental steps toward advanced mobile service adoption (2007)The four incremental steps to…Baby boom consumers and technology: shooting down stereotypes (2007)Baby boom consumers and techn…Exploring perceptions and use of mobile services: user differences in an advancing market (2006)Exploring perceptions and use…Adoption of the mobile Internet: An empirical study of multimedia message service (MMS) (2006)Adoption of the mobile Intern…Asynchronous Adoption Patterns of Mobile Services (2005)Asynchronous Adoption Pattern…Adoption of Mobile Services across Different Technologies (2005)Adoption of Mobile Services a…Promoting brand benefits: the role of consumer psychographics and lifestyle (2004)Promoting brand benefits: the…Determinants of adoption of third generation mobile multimedia services (2004)Determinants of adoption of t…Mobile Phone Use as Part of Young People's Consumption Styles (2003)Mobile Phone Use as Part of Y…Adoption and use of mobile services. Empirical evidence from a Finnish survey (2003)Adoption and use of mobile se…VALUE CREATION IN MOBILE COMMERCE: FINDINGS FROM A CONSUMER SURVEY (2002)VALUE CREATION IN MOBILE COMM…The smartphoners: consumer segmentation by smartphone usage (2016)The smartphoners: consumer se…Segmentation Matters (2011)Segmentation MattersGrowing Up Digital: The Rise of the Net Generation (1997)Life on the Screen: Identity in the Age of the Internet (1997)Using a multi-criteria decision making approach to evaluate mobile phone alternatives (2006)The role of perceived enjoyment and social norm in the adoption of technology with network externalities (2008)Needing to connect: The effect of self and others on young people's involvement with their mobile phones (2010)Modernity and Self-Identity (2023)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Evolving to a New Dominant Logic for Marketing (2003)Service-dominant logic: continuing the evolution (2007)Value co-creation in service logic: A critical analysis (2011)Critical service logic: making sense of value creation and co-creation (2012)Institutions and axioms: an extension and update of service-dominant logic (2015)Theory and Research on Anxiety (1966)An Empirical Examination of Individual Traits as Antecedents to Computer Anxiety and Computer Self-Efficacy1 (2002)The influence of technology anxiety on consumer use and experiences with self-service technologies (2003)A multivariate segmentation model of senior consumers (2009)The Generation Effect (2014)Recipes for achieving customer loyalty: A qualitative comparative analysis of the dimensions of customer experience (2020)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)The theory of planned behavior (1991)Linking perceived value and loyalty in location‐based mobile services (2005)An assessment of advanced mobile services acceptance: Contributions from TAM and diffusion theory models (2008)User acceptance of wearable devices: An extended perspective of perceived value (2015)Diffusion of Innovations 1 (2019)Network externalities, competition, and compatibility (1985)User Acceptance of Information Technology: Toward A Unified View1 (2003)The mobile connection: the cell phone's impact on society (2004)Consumer responsiveness to mobile marketing (2007)Role of mobile banking servicescape on customer attitude and engagement (2017)ORGANIZATIONAL INNOVATION: REVIEW, CRITIQUE AND SUGGESTED RESEARCH DIRECTIONS* (1994)Explaining consumer acceptance of handheld Internet devices (2003)Consumer behaviour in the mobile telecommunications’ market: The individual’s adoption decision of innovative services (2008)Understanding Information Systems Continuance for Information-Oriented Mobile Applications (2012)Effectiveness of control mechanisms in mobile platform ecosystem (2015)Coefficient Alpha and the Internal Structure of Tests (1951)Factors influencing the use of social media by SMEs and its performance outcomes (2015)Examining adoption of mobile internet in Saudi Arabia: Extending TAM with perceived enjoyment, innovativeness and trust (2018)Why do small and medium enterprises use social media marketing and what is the impact: Empirical insights from India (2020)User Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)Adoption of 3G services among Malaysian consumers: an empirical analysis (2010)Evaluation of mobile services and substantial adoption factors with Analytic Hierarchy Process (AHP) (2012)Explaining and predicting the adoption intention of mobile data services: A value-based approach (2014)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)Consumer perceived value: The development of a multiple item scale (2001)Would Indian consumers move from kirana stores to organized retailers when shopping for groceries? (2009)Symbolic consumption of tourism destination brands (2011)Consumer – green brand relationships: revisiting benefits, relationship quality and outcomes (2019)Value creation in E‐business (2001)Relationships and impacts of service quality, perceived value, customer satisfaction, and image: an empirical study (2008)The Role of Smartphones in Mediating the Touristic Experience (2011)
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References

  • 2008Service logic revisited: who creates value? And who co‐creates?1,844 cited
  • 2004Determinants of adoption of third generation mobile multimedia services591 cited
  • 2002VALUE CREATION IN MOBILE COMMERCE: FINDINGS FROM A CONSUMER SURVEY455 cited
  • 2006Adoption of the mobile Internet: An empirical study of multimedia message service (MMS)430 cited
  • 2003Mobile Phone Use as Part of Young People's Consumption Styles319 cited
  • 2004Promoting brand benefits: the role of consumer psychographics and lifestyle142 cited
  • 2007Baby boom consumers and technology: shooting down stereotypes125 cited
  • 2005Asynchronous Adoption Patterns of Mobile Services119 cited
  • 2006Exploring perceptions and use of mobile services: user differences in an advancing market102 cited
  • 2007The four incremental steps toward advanced mobile service adoption101 cited
  • 2008Trends in mobile services in Finland 2004‐2006: from ringtones to mobile internet78 cited
  • 2003Adoption and use of mobile services. Empirical evidence from a Finnish survey68 cited
  • 2005Adoption of Mobile Services across Different Technologies50 cited
  • 2008Reconsidering the actual and future use of mobile services47 cited
  • 2009Mobile Data Service usage and preference: an investigation of Australian consumers

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19 cited

Cited by

  • 2011Segmentation Matters13 cited
  • 2016The smartphoners: consumer segmentation by smartphone usage8 cited