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Enabling real estate service chain management through personalised Web interfacing using QFD
16 references·7 citing·36 second hop
Enabling real estate service chain management through personalised Web interfacing using QFD (2004)Enabling real estate service chain manage…Web Content Accessibility Guidelines 2.0 (2009)Web Content Accessibility Gui…Service Management: Operations, Strategy, Information Technology (2003)Service Management: Operation…Rethinking paradigms of service (2003)Rethinking paradigms of servi…Measuring the Customer Experience in Online Environments: A Structural Modeling Approach (2000)Measuring the Customer Experi…CLOCKSPEED‐BASED STRATEGIES FOR SUPPLY CHAIN DESIGN (2000)CLOCKSPEED‐BASED STRATEGIES F…Goal Setting and Goal Striving in Consumer Behavior (1999)Goal Setting and Goal Strivin…ADAPTING THE QFD APPROACH TO EXTENDED SERVICE TRANSACTIONS (1999)ADAPTING THE QFD APPROACH TO …QFD: Past, Present, and Future (1997)QFD: Past, Present, and FutureMarketing in Hypermedia Computer-Mediated Environments: Conceptual Foundations (1996)Marketing in Hypermedia Compu…Integrating Customer Requirements into Product Designs (1995)Integrating Customer Requirem…The magical number seven, plus or minus two: Some limits on our capacity for processing information. (1994)The magical number seven, plu…QFD : the customer-driven approach to quality planning and deployment (1994)QFD : the customer-driven app…Laws of Media: the new science (1989)Laws of Media: the new scienceThe House of Quality (1988)The House of QualityCompetitive Advantage: Creating and Sustaining Superior Performance (1985)Competitive Advantage: Creati…The magical number seven, plus or minus two: Some limits on our capacity for processing information. (1956)The magical number seven, plu…Embracing public relations (PR) as survival panacea to private colleges’ corporate image & corporate identity erosion (2021)Embracing public relations (P…Applying quality function deployment to social housing? (2017)Applying quality function dep…Service Engineering: An Interdisciplinary Framework (2015)Service Engineering: An Inter…House selection via the internet by considering homebuyers’ risk attitudes with S-shaped utility functions (2014)House selection via the inter…Human Resource Development in Service Firms Across Cultures (2013)Human Resource Development in…A study on knowledge management implementation in property management companies in Malaysia (2011)A study on knowledge manageme…A QFD‐, concurrent engineering‐, and target costing‐based methodology for ODM companies to formulate RFQs (2009)A QFD‐, concurrent engineerin…Plans and the structure of behavior. (1960)Understanding Attitudes and Predicting Social Behavior (1980)Self-Efficacy: The Exercise of Control (1999)What Attracts Customers to Online Stores, and What Keeps Them Coming Back? (2002)A social influence model of consumer participation in network- and small-group-based virtual communities (2004)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Self-efficacy: Toward a unifying theory of behavioral change. (1977)The theory of planned behavior (1991)Internet Users' Information Privacy Concerns (IUIPC): The Construct, the Scale, and a Causal Model (2004)Consumer engagement in a virtual brand community: An exploratory analysis (2011)Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation (2014)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Comparative fit indexes in structural models. (1990)Alternative Ways of Assessing Model Fit (1992)The Effects of Progressive Levels of Interactivity and Vividness in Web Marketing Sites (2001)Engagement, telepresence and interactivity in online consumer experience: Reconciling scholastic and managerial perspectives (2009)Digital marketing: A framework, review and research agenda (2016)EXPERIMENTAL PSYCHOLOGY (1940)Working Memory (1974)Online Data Collection: Strategies for Research (2004)Progress in information technology and tourism management: 20 years on and 10 years after the Internet—The state of eTourism research (2008)Understanding the factors affecting online elderly user’s participation in video UCC services (2008)Beyond Accuracy: What Data Quality Means to Data Consumers (1996)Customer value: The next source for competitive advantage (1997)Evolving to a New Dominant Logic for Marketing (2003)A scaling method for priorities in hierarchical structures (1977)How to make a decision: The analytic hierarchy process (1990)Toward a Product System Modularity Construct: Literature Review and Reconceptualization (2007)Digital Business Strategy and Value Creation: Framing the Dynamic Cycle of Control Points1 (2013)Supply chain sustainability: learning from the COVID-19 pandemic (2020)Customer satisfaction and its measurement in hospitality enterprises (1999)Service quality, customer satisfaction, and behavioral intentions in the service factory (2006)The evolution of the intellectual structure of operations management—1980–2006: A citation/co‐citation analysis (2008)THE IMPACT OF HUMAN RESOURCE MANAGEMENT PRACTICES ON TURNOVER, PRODUCTIVITY, AND CORPORATE FINANCIAL PERFORMANCE. (1995)Toward a New Conception of the Environment-Competitiveness Relationship (1995)Exploring internal stickiness: Impediments to the transfer of best practice within the firm (1996)
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References

  • 1956The magical number seven, plus or minus two: Some limits on our capacity for processing information.17,773 cited
  • 1994The magical number seven, plus or minus two: Some limits on our capacity for processing information.17,161 cited
  • 1985Competitive Advantage: Creating and Sustaining Superior Performance14,723 cited
  • 1996Marketing in Hypermedia Computer-Mediated Environments: Conceptual Foundations5,628 cited
  • 2000Measuring the Customer Experience in Online Environments: A Structural Modeling Approach3,196 cited
  • 1988The House of Quality2,266 cited
  • 2003Service Management: Operations, Strategy, Information Technology1,083 cited
  • 1999Goal Setting and Goal Striving in Consumer Behavior805 cited
  • 2009Web Content Accessibility Guidelines 2.0595 cited
  • 2000CLOCKSPEED‐BASED STRATEGIES FOR SUPPLY CHAIN DESIGN324 cited
  • 1989Laws of Media: the new science300 cited
  • 1995Integrating Customer Requirements into Product Designs208 cited
  • 1994QFD : the customer-driven approach to quality planning and deployment184 cited
  • 1997QFD: Past, Present, and Future176 cited
  • 2003Rethinking paradigms of service166 cited

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

  • 1999ADAPTING THE QFD APPROACH TO EXTENDED SERVICE TRANSACTIONS95 cited
  • Cited by

    • 2015Service Engineering: An Interdisciplinary Framework33 cited
    • 2014House selection via the internet by considering homebuyers’ risk attitudes with S-shaped utility functions31 cited
    • 2017Applying quality function deployment to social housing?21 cited
    • 2011A study on knowledge management implementation in property management companies in Malaysia17 cited
    • 2013Human Resource Development in Service Firms Across Cultures13 cited
    • 2009A QFD‐, concurrent engineering‐, and target costing‐based methodology for ODM companies to formulate RFQs11 cited
    • 2021Embracing public relations (PR) as survival panacea to private colleges’ corporate image & corporate identity erosion7 cited