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Multidimensional assessment of organizational performance: Integrating BSC and AHP · Study

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ArticleMultidimensional assessment of organizational performance: Integrating BSC and AHP

Alexandre Veronese Bentes2011

Article2011

Multidimensional assessment of organizational performance: Integrating BSC and AHP

Alexandre Veronese Bentes · Jorge Carneiro · Jorge Ferreira da Silva · Herbert Kimura

172 citations·0/0 files stored·Journal of Business Research

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Accounting and Organizational Management Multi-Criteria Decision Making Information Technology Governance and Strategy

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References

1985The Analytic Hierarchy Process 1992The balanced scorecard : measures that drive performance 1997The balanced scorecard: Translating strategy into action 1992The balanced scorecard--measures that drive performance.1991Conventional wisdom on measurement: A structural equation perspective.1986Measurement of Business Performance in Strategy Research: A Comparison of Approaches 1995Performance measurement system design 2012Gaining and sustaining a competitive advantage

Cited by

2014Determining and applying sustainable supplier key performance indicators 2017Identifying key performance factors for sustainability development of SMEs – integrating QFD and fuzzy MADM methods 2017Balanced scorecard based performance measurement of European airlines using a hybrid multicriteria decision making approach under the fuzzy environment 2016Supplier selection in automobile industry: A mixed balanced scorecard–fuzzy AHP approach 2018Innovation and financial performance of companies doing business in Brazil

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2004Performance measurement and organizational effectiveness: bridging the gaparticle · 10 shared references 2005Model World: The Great Debate—MAUT Versus AHParticle · 9 shared references 2010Financial versus non-financial information: The impact of information organization and presentation in a Balanced Scorecardarticle · 8 shared references 2009An Analytic Hierarchy Framework for Evaluating Balanced Scorecards of Healthcare Organizationsarticle · 8 shared references 2016Organizational performance measurement by a framework integrating BSC and AHParticle · 8 shared references 2014Key indicators for organizational performance measurementarticle · 8 shared references

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Year2011

Typearticle

Published2011-11-23

VenueJournal of Business Research

ISSN-L0148-2963

Languageen

Citations172

Files0 public / 0

ShelfAccounting and Organizational Management

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doi10.1016/j.jbusres.2011.10.039

openalex_workW1987935558

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2018

Identifying causal relationships in strategy maps using ANP and DEMATEL

2020Balanced scorecard in the hospitality and tourism industry: Past, present and future

2013An integrated model of supply chain performance evaluation and decision-making using structural equation modelling and fuzzy AHP