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Satisfaction in buyer–seller relationships—Influence of cultural differences
16 references·12 citing·35 second hop
Satisfaction in buyer–seller relationships—Influence of cultural differences (2012)Satisfaction in buyer–seller relationship…External Control of Organizations: Resource Dependence Perspective (2011)External Control of Organizat…Cultures and Organizations, Software of the mind. Intercultural Cooperation and Its Importance for survival (2010)Cultures and Organizations, S…Building theories from case study research (2009)Building theories from case s…Qualitative Data Analysis (2008)Qualitative Data AnalysisReliability and Validity in Qualitative Research (2004)Reliability and Validity in Q…Not So Different After All: A Cross-Discipline View Of Trust (1998)Not So Different After All: A…The Effects of Perceived Interdependence on Dealer Attitudes (1995)The Effects of Perceived Inte…The Commitment-Trust Theory of Relationship Marketing (1994)The Commitment-Trust Theory o…Determinants of Long-Term Orientation in Buyer-Seller Relationships (1994)Determinants of Long-Term Ori…The Use of Pledges to Build and Sustain Commitment in Distribution Channels (1992)The Use of Pledges to Build a…Do Norms Matter in Marketing Relationships? (1992)Do Norms Matter in Marketing …Culture and the Self: Implications for Cognition, Emotion, and Motivation (1991)Culture and the Self: Implica…Relationship Quality in Services Selling: An Interpersonal Influence Perspective (1990)Relationship Quality in Servi…A Model of Distributor Firm and Manufacturer Firm Working Partnerships (1990)A Model of Distributor Firm a…Determinants of Continuity in Conventional Industrial Channel Dyads (1989)Determinants of Continuity in…Developing Buyer-Seller Relationships (1987)Developing Buyer-Seller Relat…Language in intercultural business interactions: A self-perceived power perspective (2023)Language in intercultural bus…Disentangling sustainability and resiliency factors in buyer-supplier relationships: A state-of-the-art review (2023)Disentangling sustainability …Customer satisfaction and international business: A multidisciplinary review and avenues for research (2022)Customer satisfaction and int…Trust and commitment as mediators between economic and non-economic satisfaction in business relationships: a sales perspective (2020)Trust and commitment as media…Technological advancements and B2B international trade: A bibliometric analysis and review of industrial marketing research (2020)Technological advancements an…Antecedents and outcome of commitment in Islamic banking relationships – an emerging African market perspective (2020)Antecedents and outcome of co…When Does Relational Exchange Matters? Social Bond, Trust and Satisfaction (2019)When Does Relational Exchange…Power-based behaviors between supply chain partners of diverse national and organizational cultures: the crucial role of boundary spanners’ cultural intelligence (2019)Power-based behaviors between…Open-book accounting and trust: influence on buyer-supplier relationship (2018)Open-book accounting and trus…Exporter-importer business relationships: Past empirical research and future directions (2018)Exporter-importer business re…Attribution of success and failure in intercultural service encounters: the moderating role of personal cultural orientations (2016)Attribution of success and fa…A cross-cultural comparison of the network capability development of entrepreneurial firms (2014)A cross-cultural comparison o…Markets and Hierarchies: Analysis and Antitrust Implications. 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References

  • 1994The Commitment-Trust Theory of Relationship Marketing22,337 cited
  • 1991Culture and the Self: Implications for Cognition, Emotion, and Motivation21,977 cited
  • 2008Qualitative Data Analysis17,372 cited
  • 2011External Control of Organizations: Resource Dependence Perspective14,181 cited
  • 2009Building theories from case study research11,299 cited
  • 1998Not So Different After All: A Cross-Discipline View Of Trust10,264 cited
  • 1987Developing Buyer-Seller Relationships9,139 cited
  • 1994Determinants of Long-Term Orientation in Buyer-Seller Relationships6,726 cited
  • 1990A Model of Distributor Firm and Manufacturer Firm Working Partnerships5,824 cited
  • 1990Relationship Quality in Services Selling: An Interpersonal Influence Perspective4,760 cited
  • 2010Cultures and Organizations, Software of the mind. Intercultural Cooperation and Its Importance for survival3,923 cited
  • 1992The Use of Pledges to Build and Sustain Commitment in Distribution Channels3,430 cited
  • 1992Do Norms Matter in Marketing Relationships?2,412 cited
  • 1989Determinants of Continuity in Conventional Industrial Channel Dyads2,369 cited
  • 2004Reliability and Validity in Qualitative Research

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2,184 cited
  • 1995The Effects of Perceived Interdependence on Dealer Attitudes1,843 cited
  • Cited by

    • 2020Technological advancements and B2B international trade: A bibliometric analysis and review of industrial marketing research72 cited
    • 2019When Does Relational Exchange Matters? Social Bond, Trust and Satisfaction64 cited
    • 2018Exporter-importer business relationships: Past empirical research and future directions56 cited
    • 2014A cross-cultural comparison of the network capability development of entrepreneurial firms53 cited
    • 2020Trust and commitment as mediators between economic and non-economic satisfaction in business relationships: a sales perspective52 cited
    • 2016Attribution of success and failure in intercultural service encounters: the moderating role of personal cultural orientations52 cited
    • 2022Customer satisfaction and international business: A multidisciplinary review and avenues for research36 cited
    • 2019Power-based behaviors between supply chain partners of diverse national and organizational cultures: the crucial role of boundary spanners’ cultural intelligence28 cited
    • 2018Open-book accounting and trust: influence on buyer-supplier relationship24 cited
    • 2020Antecedents and outcome of commitment in Islamic banking relationships – an emerging African market perspective24 cited
    • 2023Disentangling sustainability and resiliency factors in buyer-supplier relationships: A state-of-the-art review23 cited
    • 2023Language in intercultural business interactions: A self-perceived power perspective16 cited