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ArticleHow annual reports communicate a customer orientation

Vaughan C. Judd1991

Article1991

How annual reports communicate a customer orientation

Vaughan C. Judd · Betty J. Tims

38 citations·0/0 files stored·Industrial Marketing Management

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Organizational Strategy and Culture Customer Service Quality and Loyalty Corporate Social Responsibility Reporting

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1990Market Orientation: The Construct, Research Propositions, and Managerial Implications 1988The rediscovery of the marketing concept 1989Marketing Concepts and Strategies 1985A passion for excellence 1959Making the marketing concept work 1983After the Sale is Over...1991Marketing : concepts and strategies 1987Differentiate with the 5th P: People

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2008Corporate Reporting Quality, Audit Committee and Quality Of Audit1 2016Does Management℉s Attention to Different Facets of Entrepreneurial Orientation Create Value for the Firm? A Longitudinal Study of Large Retailer

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Year1991

Typearticle

Published1991-11-01

VenueIndustrial Marketing Management

ISSN-L0019-8501

Languageen

Citations38

Files0 public / 0

ShelfOrganizational Strategy and Culture

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doi10.1016/0019-8501(91)90011-4

openalex_workW1990755128

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