Evaluating quality and reputation of human resource management

Abstract

Reports that the evaluation of organizational units is of great importance for the organization. However, we face severe difficulties when conducting such processes, especially with regard to the human resource management (HRM) department. Discusses conventional approaches to such evaluation, focuses on their limitations, and suggests a new method for such an evaluation. The suggested method is based on an additive measure comprising HRM practices carried out in the organization. It was applied in an empirical study in which the HRM quality of 51 organizations was evaluated by four different sources: the organization’s top management, the organization’s employees, the environment (assessment of reputation), and an objective measure that was established based on the suggested approach. Concludes that, among the set of intercorrelations between the sources, the last one had the highest correlation with the others, which may indicate the value of the suggested method.

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