Six Sigma awareness in Central Indian SMEs

Sunil V. Deshmukh · R.R. Lakhe

33 citations0/0 files storedInternational Journal of Productivity and Quality Management

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Quality and Supply Management Quality and Management Systems Management Systems and Quality Improvement

Abstract

Six Sigma has helped many industries, small and big to achieve phenomenal success. Six Sigma have restricted its use in large organisations while small to medium enterprises (SMEs) are lagging far behind. In view of this, the paper presents findings from a study aimed at identifying the Six Sigma awareness amongst SMEs of central India. So far, on similar lines not a single study has been reported from this region. The results showed that 67.5% SMEs were aware of the Six Sigma methodology, but none of them have ever used it in their respective organisations. In view of lack of data from this region, these results provide a well structured present status of quality management techniques followed in the SMEs of this region and indicate a need to explore various ways and means to change the mindset of managements in these SMEs to make them globally competitive.

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References

2002Critical success factors for the successful implementation of six sigma projects in organisations 1996Total quality management in SMEs 2005Six sigma in small‐ and medium‐sized UK manufacturing enterprises 2000Successful implementation of Six Sigma: benchmarking General Electric Company 2005Six Sigma: concepts, tools, and applications 2007The Six Sigma Way 2004Six-Sigma: the evolution of 100 years of business improvement methodology 2001Six sigma seen as a methodology for total quality management

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