Turnover in the Child Welfare Workforce: A Different Perspective

Brenda G. McGowan · Charles Auerbach · Jessica Strolin-Goltzman

38 citations0/0 files storedJournal of Social Service Research

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Social Work Education and Practice Job Satisfaction and Organizational Behavior Child Welfare and Adoption

Abstract

Child welfare agencies across the country are experiencing a workforce crisis involving high staff turnover rates. The purpose of this study was to determine which of the organizational, personal, and supervisory variables identified in prior research on this topic are most associated with intent to leave among employees in urban and rural child welfare settings. Four-hundred-and-forty-seven employees in 13 child welfare agencies participated in a survey addressing organizational, personal, and supervisory factors related to turnover. ANOVA, logistical regression, and structural equation modeling were used in the data analysis. The organizational and supervisory variables identified as significant in the logistic regression, as in earlier research, were not significant when the data were subjected to structural equation modeling. Instead, findings suggest that career satisfaction and satisfaction with paperwork are the key determinants of workers' intention to stay.

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References

2001Antecedents to Retention and Turnover among Child Welfare, Social Work, and Other Human Service Employees: What Can We Learn from Past Research? A Review and Metanalysis 1984Job Satisfaction, Burnout, and Turnover: A National Study 2004Stress, Social Support, and Workers' Intentions to Leave Their Jobs in Public Child Welfare 1996A structural equation model of burnout and job exit among child protective services workers 2002Factors Influencing the Retention of Specially Educated Public Child Welfare Workers 2001Commitment in Public Child Welfare 1994The Party Isn't Over: The Agency Role in the Retention of Public Child Welfare Caseworkers 2006Causes and Effects of Child Welfare Workforce Turnover

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2017Extending the two‐process model of burnout in child protection workers: The role of resilience in mediating burnout via organizational factors of control, values, fairness, reward, workload, and community relationships 2014Exploring patterns of employee psychosocial outcomes among child welfare workers 2011Factors impacting intention to leave in social workers and child care workers employed at voluntary agencies 2012Professionalization in public child welfare: Historical context and workplace outcomes for social workers and non-social workers

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