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Customer Participation and Project Performance: The Mediating Role of Knowledge Sharing in the Chinese Telecommunication Service Industry
16 references·14 citing·35 second hop
Customer Participation and Project Performance: The Mediating Role of Knowledge Sharing in the Chinese Telecommunication Service Industry (2013)Customer Participation and Project Perfor…Co-creation experiences: The next practice in value creation (2004)Co-creation experiences: The …Evolving to a New Dominant Logic for Marketing (2003)Evolving to a New Dominant Lo…Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Common method biases in behav…The Relational View: Cooperative Strategy and Sources of Interorganizational Competitive Advantage (1998)The Relational View: Cooperat…Dynamic capabilities and strategic management (1997)Dynamic capabilities and stra…Toward a knowledge‐based theory of the firm (1996)Toward a knowledge‐based theo…The Use of Knowledge in Society (1996)The Use of Knowledge in Socie…Market Orientation: Antecedents and Consequences (1993)Market Orientation: Anteceden…Knowledge of the Firm, Combinative Capabilities, and the Replication of Technology (1992)Knowledge of the Firm, Combin…The Effect of a Market Orientation on Business Profitability (1990)The Effect of a Market Orient…Market Orientation: The Construct, Research Propositions, and Managerial Implications (1990)Market Orientation: The Const…Absorptive Capacity: A New Perspective on Learning and Innovation (1990)Absorptive Capacity: A New Pe…Organizational Information Requirements, Media Richness and Structural Design (1986)Organizational Information Re…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…Estimating Nonresponse Bias in Mail Surveys (1977)Estimating Nonresponse Bias i…Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Belief, Attitude, Intention a…Value co-creation in business-to-business context: A bibliometric analysis using HistCite and VOS viewer (2023)Value co-creation in business…Exploring knowledge sharing and hiding on employees’ creative behaviors: A coopetition perspective (2023)Exploring knowledge sharing a…Customer Co-Creation on Revisiting Intentions: A Focus on the Tourism Sector (2023)Customer Co-Creation on Revis…Can Customer Participation Promote Supplier Green Innovation in the Social Media Environment? The Mediating Role of Green Dynamic Capability and the Moderating Role of Social Media Use (2023)Can Customer Participation Pr…What's in it for me? The occurrence of supplier innovation contribution in the context of supplier-dominant innovation: The supplier's perspective (2022)What's in it for me? The occu…Trust and knowledge sharing in project teams in construction industry of Pakistan: moderating role of perceived behavioral control (2022)Trust and knowledge sharing i…Mass customization: the role of consumer preference measurement, manufacturing flexibility and customer participation (2022)Mass customization: the role …Facilitators and inhibitors of value co-creation in the industrial services environment (2020)Facilitators and inhibitors o…WHEN TO CALL THE CUSTOMER? TIMING OF CUSTOMER INVOLVEMENT IN THE DEVELOPMENT OF NEW PRODUCTS AND SERVICES (2018)WHEN TO CALL THE CUSTOMER? TI…When can B2B firms improve product innovation capability (PIC) through customer participation (CP)? The moderating role of inter-organizational relationships? (2018)When can B2B firms improve pr…Buyer–supplier collaboration in green practices: T he driving effects from stakeholders (2018)Buyer–supplier collaboration …Why do buyers share knowledge with suppliers in new product development? current and alternative supplier antecedents (2017)Why do buyers share knowledge…Enhancing customer loyalty in tourism services: the role of customer-company identification and customer participation (2017)Enhancing customer loyalty in…Building Entrepreneurial Networking Quality to Improve the Success of Innovation and Batik SMEs Performance (2016)Building Entrepreneurial Netw…Self-Reports in Organizational Research: Problems and Prospects (1986)Structural Equations with Latent Variables. (1991)Technology Acceptance Model 3 and a Research Agenda on Interventions (2008)Sources of Method Bias in Social Science Research and Recommendations on How to Control It (2011)Common Method Bias in PLS-SEM (2015)The Social Psychology of Organizations. (1979)An Evolutionary Theory of Economic Change. (1983)Capitalism, Socialism and Democracy (1997)Social Capital, Intellectual Capital, and the Organizational Advantage (1998)Absorptive Capacity: A Review, Reconceptualization, and Extension (2002)The Nature of the Firm (1937)A resource‐based view of the firm (1984)Dynamic capabilities: what are they? (2000)The Theory of Economic Development (2003)Explicating dynamic capabilities: the nature and microfoundations of (sustainable) enterprise performance (2007)Firm Resources and Sustained Competitive Advantage (1991)Value creation in E‐business (2001)Firm resources and sustained competitive advantage (2004)Social Capital, Networks, and Knowledge Transfer (2005)The Uppsala internationalization process model revisited: From liability of foreignness to liability of outsidership (2009)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)The Theory of the Growth of the Firm (1995)Service-dominant logic: continuing the evolution (2007)Institutions and axioms: an extension and update of service-dominant logic (2015)Understanding Customer Experience Throughout the Customer Journey (2016)Theory of the firm: Managerial behavior, agency costs and ownership structure (1976)Significance tests and goodness of fit in the analysis of covariance structures. (1980)On the Evaluation of Structural Equation Models (1988)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)When to use and how to report the results of PLS-SEM (2018)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)The theory of planned behavior (1991)An assessment of survey research in POM: from constructs to theory (1998)Comparing Response Rates from Web and Mail Surveys: A Meta-Analysis (2008)Cross-Sectional versus Longitudinal Survey Research: Concepts, Findings, and Guidelines (2008)
this work references cited by second hop

References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
  • 2003Common method biases in behavioral research: A critical review of the literature and recommended remedies.81,863 cited
  • 1975Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research36,736 cited
  • 1990Absorptive Capacity: A New Perspective on Learning and Innovation35,597 cited
  • 1997Dynamic capabilities and strategic management34,723 cited
  • 1996Toward a knowledge‐based theory of the firm16,143 cited
  • 2003Evolving to a New Dominant Logic for Marketing14,777 cited
  • 1992Knowledge of the Firm, Combinative Capabilities, and the Replication of Technology12,936 cited
  • 1977Estimating Nonresponse Bias in Mail Surveys12,220 cited
  • 1998The Relational View: Cooperative Strategy and Sources of Interorganizational Competitive Advantage9,956 cited
  • 1986Organizational Information Requirements, Media Richness and Structural Design9,719 cited
  • 1990The Effect of a Market Orientation on Business Profitability7,973 cited
  • 1990Market Orientation: The Construct, Research Propositions, and Managerial Implications7,320 cited
  • 1993Market Orientation: Antecedents and Consequences7,032 cited

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2004
Co-creation experiences: The next practice in value creation
6,502 cited
  • 1996The Use of Knowledge in Society6,434 cited
  • Cited by

    • 2018Buyer–supplier collaboration in green practices: T he driving effects from stakeholders70 cited
    • 2023Value co-creation in business-to-business context: A bibliometric analysis using HistCite and VOS viewer44 cited
    • 2018When can B2B firms improve product innovation capability (PIC) through customer participation (CP)? The moderating role of inter-organizational relationships?44 cited
    • 2020Facilitators and inhibitors of value co-creation in the industrial services environment41 cited
    • 2023Exploring knowledge sharing and hiding on employees’ creative behaviors: A coopetition perspective39 cited
    • 2017Enhancing customer loyalty in tourism services: the role of customer-company identification and customer participation32 cited
    • 2022What's in it for me? The occurrence of supplier innovation contribution in the context of supplier-dominant innovation: The supplier's perspective19 cited
    • 2023Customer Co-Creation on Revisiting Intentions: A Focus on the Tourism Sector16 cited
    • 2023Can Customer Participation Promote Supplier Green Innovation in the Social Media Environment? The Mediating Role of Green Dynamic Capability and the Moderating Role of Social Media Use12 cited
    • 2017Why do buyers share knowledge with suppliers in new product development? current and alternative supplier antecedents12 cited
    • 2022Trust and knowledge sharing in project teams in construction industry of Pakistan: moderating role of perceived behavioral control11 cited
    • 2018WHEN TO CALL THE CUSTOMER? TIMING OF CUSTOMER INVOLVEMENT IN THE DEVELOPMENT OF NEW PRODUCTS AND SERVICES9 cited
    • 2022Mass customization: the role of consumer preference measurement, manufacturing flexibility and customer participation7 cited
    • 2016Building Entrepreneurial Networking Quality to Improve the Success of Innovation and Batik SMEs Performance7 cited