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Financial Disclosure and Customer Satisfaction: Do Companies Talking the Talk Actually Walk the Walk?
16 references·1 citing·33 second hop
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References

  • 2010Strategic management a stakeholder approach24,023 cited
  • 1970The Market for "Lemons": Quality Uncertainty and the Market Mechanism22,977 cited
  • 1973Job Market Signaling16,329 cited
  • 200261. Capitalism and Freedom9,261 cited
  • 1966A New Approach to Consumer Theory8,466 cited
  • 1976A New Approach to Consumer Theory6,913 cited
  • 2000Marketing management: analysis. planning. implementation and control6,649 cited
  • 2011When Is a Liability Not a Liability? Textual Analysis, Dictionaries, and 10‐Ks6,003 cited
  • 1996The American Customer Satisfaction Index: Nature, Purpose, and Findings4,733 cited
  • 1963Capitalism and Freedom.4,730 cited
  • 1993The Antecedents and Consequences of Customer Satisfaction for Firms4,607 cited
  • 1977INFORMATIONAL ASYMMETRIES, FINANCIAL STRUCTURE, AND FINANCIAL INTERMEDIATION4,056 cited
  • 1977Informational Asymmetries, Financial Structure, and Financial Intermediation3,772 cited
  • 2001Disappearing dividends: changing firm characteristics or lower propensity to pay?3,039 cited
  • 1973Marketing Management: Analysis, Planning and Control2,439 cited
  • 2002

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Value Maximization, Stakeholder Theory, and the Corporate Objective Function
1,978 cited

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  • 2016The effect of bidder conservatism on M&A decisions: Text-based evidence from US 10-K filings30 cited