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Perceived value, satisfaction, and loyalty of TV travel product shopping: Involvement as a moderator

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References

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1985Measuring the Involvement Construct6,012 cited
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2002The Influence of Multiple Store Environment Cues on Perceived Merchandise Value and Patronage Intentions2,256 cited
2004Customer perceived value, satisfaction, and loyalty: The role of switching costs2,039 cited

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1994

The Personal Involvement Inventory: Reduction, Revision, and Application to Advertising

1,729 cited

1998The Effects of Price-Comparison Advertising on Buyers’ Perceptions of Acquisition Value, Transaction Value, and Behavioral Intentions1,299 cited

Cited by

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2016Relationships Among Perceived Value, Satisfaction, and Loyalty: Community-Based Ecotourism in Korea238 cited
2018The effect of hedonic and utilitarian values on satisfaction and loyalty of Airbnb users236 cited
2016An empirical study of the relationship between shopping environment, customer perceived value, satisfaction, and loyalty in the UAE malls context234 cited
2022Tourism e-commerce live streaming: Identifying and testing a value-based marketing framework from the live streamer perspective229 cited
2021WHAT LEADS GUESTS TO SATISFACTION AND LOYALTY IN UAE FIVE-STAR HOTELS? AHP ANALYSIS TO SERVICE QUALITY DIMENSIONS192 cited
2016Customer participation, value co-creation and customer loyalty – A case of airline online check-in system178 cited
2019The moderating role of customer engagement experiences in customer satisfaction–loyalty relationship176 cited
2011Festival Tourists’ Emotion, Perceived Value, and Behavioral Intentions: A Test of the Moderating Effect of Festivalscape168 cited
2014The Roles of Value, Satisfaction, and Commitment in the Effect of Service Quality on Customer Loyalty in Hong Kong–Style Tea Restaurants167 cited
2013Celebrity Involvement, Perceived Value, and Behavioral Intentions in Popular Media-Induced Tourism156 cited
2020Impacts of Halal-friendly services, facilities, and food and Beverages on Muslim travelers’ perceptions of service quality attributes, perceived price, satisfaction, trust, and loyalty152 cited
2016Delighted or Satisfied? Positive Emotional Responses Derived from Theme Park Experiences138 cited
2019How does authenticity enhance flow experience through perceived value and involvement: the moderating roles of innovation and cultural identity132 cited