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Quality assurance in small business organisations: myths and realities
16 references·6 citing·40 second hop
Quality assurance in small business organisations: myths and realities (2000)Quality assurance in small business organ…An assessment of the scientific merits of action research (2023)An assessment of the scientif…A Set of Principles for Conducting and Evaluating Interpretive Field Studies in Information Systems1 (1999)A Set of Principles for Condu…The Rhetoric and Reality of Total Quality Management (1998)The Rhetoric and Reality of T…Smaller enterprises’ experiences with ISO 9000 (1998)Smaller enterprises’ experien…Using Single Respondents in Strategy Research (1997)Using Single Respondents in S…Customer value: The next source for competitive advantage (1997)Customer value: The next sour…Interpretive case studies in IS research: nature and method (1995)Interpretive case studies in …Qualitative Data Analysis: An Expanded Sourcebook (1994)Qualitative Data Analysis: An…Better Stories and Better Constructs: The Case for Rigor and Comparative Logic (1991)Better Stories and Better Con…Validation in Inquiry-Guided Research: The Role of Exemplars in Narrative Studies (1990)Validation in Inquiry-Guided …Qualitative evaluation and research methods (1990)Qualitative evaluation and re…Discovery-oriented psychotherapy research: Rationale, aims, and methods. (1988)Discovery-oriented psychother…Case Study Research: Design and Methods (1984)Case Study Research: Design a…Strategy, Distinctive Competence, and Organizational Performance (1980)Strategy, Distinctive Compete…Men and Women of the Corporation. (1978)Men and Women of the Corporat…An Assessment of the Scientific Merits of Action Research (1978)An Assessment of the Scientif…Exploring the impact of a sequential lean implementation within a micro-firm – A socio-technical perspective (2022)Exploring the impact of a seq…Lean production myths: an exploratory study (2020)Lean production myths: an exp…Operations Management (2019)Operations ManagementImplementation of ISO 9001 in the Spanish tourism industry (2016)Implementation of ISO 9001 in…The implementation of a quality management system in the not‐for‐profit sector (2009)The implementation of a quali…An analysis of the degree of small companies' dissatisfaction with ISO 9000 certification (2006)An analysis of the degree of …Organization and environment (1967)Human Inference: Strategies and Shortcomings of Social Judgment. (1981)Human Inference: Strategies and Shortcomings of Social Judgment. (1983)Case study research: a multi‐faceted research approach for IS (1996)Building Better Theory by Bridging the Quantitative–Qualitative Divide* (2006)What is the Eisenhardt Method, really? (2021)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Consumer perceived value: The development of a multiple item scale (2001)Consumer Trust, Value, and Loyalty in Relational Exchanges (2002)Advances in Consumer Research (2025)Aspects of Scientific Explanation and other Essays in the Philosophy of Science (1965)Steps to an Ecology of Mind (1973)The Case Research Strategy in Studies of Information Systems (1987)Action research for operations management (2002)Action Design Research1 (2011)The Logic of Scientific Discovery (2013)The Discovery of Grounded Theory: Strategies for Qualitative Research. (1968)Successfully completing case study research: combining rigour, relevance and pragmatism (1998)Doing interpretive research (2006)The Nature of Theory in Information Systems1 (2006)The Interpretation of Cultures (2017)Being and Time (1927)The Constitution of Society. Outline of the Theory of Structuration (1984)Bridging the Qualitative–Quantitative Divide: Guidelines for Conducting Mixed Methods Research in Information Systems1 (2013)Creative evolution / (1911)Testability and Meaning (1936)The Logic of Scientific Discovery (1959)Grounded Theory in Management Research (2003)Mixed Methods Research: A Research Paradigm Whose Time Has Come (2004)Qualitative research: Methods in the social sciences (2006)Document Analysis as a Qualitative Research Method (2009)Three Approaches to Qualitative Content Analysis (2005)Using thematic analysis in psychology (2006)The qualitative content analysis process (2008)HIERARCHIES, JOBS, BODIES: (1990)Role congruity theory of prejudice toward female leaders. (2002)Women in the boardroom and their impact on governance and performance☆ (2009)Qualitative content analysis in nursing research: concepts, procedures and measures to achieve trustworthiness (2003)
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References

  • 1984Case Study Research: Design and Methods81,948 cited
  • 1994Qualitative Data Analysis: An Expanded Sourcebook48,401 cited
  • 1990Qualitative evaluation and research methods24,203 cited
  • 1978Men and Women of the Corporation.7,288 cited
  • 1999A Set of Principles for Conducting and Evaluating Interpretive Field Studies in Information Systems15,261 cited
  • 1997Customer value: The next source for competitive advantage4,662 cited
  • 1995Interpretive case studies in IS research: nature and method3,834 cited
  • 1978An Assessment of the Scientific Merits of Action Research2,256 cited
  • 1991Better Stories and Better Constructs: The Case for Rigor and Comparative Logic1,715 cited
  • 2023An assessment of the scientific merits of action research1,574 cited
  • 1980Strategy, Distinctive Competence, and Organizational Performance1,347 cited
  • 1990Validation in Inquiry-Guided Research: The Role of Exemplars in Narrative Studies1,004 cited
  • 1998The Rhetoric and Reality of Total Quality Management909 cited
  • 1998Smaller enterprises’ experiences with ISO 9000291 cited
  • 1997Using Single Respondents in Strategy Research192 cited

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  • 1988Discovery-oriented psychotherapy research: Rationale, aims, and methods.176 cited
  • Cited by

    • 2006An analysis of the degree of small companies' dissatisfaction with ISO 9000 certification56 cited
    • 2016Implementation of ISO 9001 in the Spanish tourism industry51 cited
    • 2009The implementation of a quality management system in the not‐for‐profit sector45 cited
    • 2019Operations Management45 cited
    • 2020Lean production myths: an exploratory study26 cited
    • 2022Exploring the impact of a sequential lean implementation within a micro-firm – A socio-technical perspective22 cited