SZodixStudyAcademic Library
ShelvesOpen access
Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated
Perceived Fairness of Price Differences Across Channels: The Moderating Role of Price Frame and Norm Perceptions
16 references·16 citing·58 second hopsampled
Perceived Fairness of Price Differences Across Channels: The Moderating Role of Price Frame and Norm Perceptions (2008)Perceived Fairness of Price Differences A…Challenges and Opportunities in Multichannel Customer Management (2006)Challenges and Opportunities …A Customer Relationship Management Roadmap: What is Known, Potential Pitfalls, and Where to Go (2005)A Customer Relationship Manag…The Price is Unfair! A Conceptual Framework of Price Fairness Perceptions (2004)The Price is Unfair! A Concep…A Customer Lifetime Value Framework for Customer Selection and Resource Allocation Strategy (2004)A Customer Lifetime Value Fra…Consumer Perceptions of Price (Un)Fairness (2003)Consumer Perceptions of Price…On the dimensionality of organizational justice: A construct validation of a measure. (2001)On the dimensionality of orga…Fairness as a Constraint on Profit Seeking: Entitlements in the Market (2000)Fairness as a Constraint on P…Perceptions of Price Unfairness: Antecedents and Consequences (1999)Perceptions of Price Unfairne…The effect of store name, brand name and price discounts on consumers' evaluations and purchase intentions (1998)The effect of store name, bra…Interactive Home Shopping: Consumer, Retailer, and Manufacturer Incentives to Participate in Electronic Marketplaces (1997)Interactive Home Shopping: Co…Exploring the Implications of the Internet for Consumer Marketing (1997)Exploring the Implications of…Consumer evaluations of new technology-based self-service options: An investigation of alternative models of service quality (1996)Consumer evaluations of new t…Customer Switching Behavior in Service Industries: An Exploratory Study (1995)Customer Switching Behavior i…A Taxonomy of Organizational Justice Theories (1987)A Taxonomy of Organizational …Fairness and the Assumptions of Economics (1986)Fairness and the Assumptions …Equity, Equality, and Need: What Determines Which Value Will Be Used as the Basis of Distributive Justice? (1975)Equity, Equality, and Need: W…The wheel of dynamic pricing: Towards open pricing and one to one pricing in hotel revenue management (2022)The wheel of dynamic pricing:…From channel integration to platform integration: Capabilities required in hospitality (2021)From channel integration to p…Can discounts expand local and digital currency awareness of individuals depending on their characteristics? (2020)Can discounts expand local an…A special price just for you: effects of personalized dynamic pricing on consumer fairness perceptions (2020)A special price just for you:…Multichannel integration along the customer journey: a systematic review and research agenda (2019)Multichannel integration alon…Indoor and outdoor physical surroundings and guests’ emotional well-being (2019)Indoor and outdoor physical s…Hotels to OTAs: “Hands off my rates!” The economic consequences of the rate parity legislative actions in Europe and the US (2019)Hotels to OTAs: “Hands off my…Price fairness perceptions and hotel customers’ behavioral intentions (2015)Price fairness perceptions an…Engagement in online communities: implications for consumer price perceptions (2015)Engagement in online communit…Consumer response to online/offline price differentiation (2015)Consumer response to online/o…Conceptualising and measuring consumer-based brand–retailer–channel equity (2015)Conceptualising and measuring…Prices, prices and prices: A study in the airline sector (2013)Prices, prices and prices: A …Influence of perceived service fairness on relationship quality and switching intention: an empirical study of restaurant experiences (2013)Influence of perceived servic…The Role Demographics Have on Customer Involvement in Obtaining a Hotel Discount and Implications for Hotel Revenue Management Strategy (2012)The Role Demographics Have on…Linking price satisfaction and business performance in Malaysia's dairy industry (2012)Linking price satisfaction an…The identification of social norms of price discrimination on the internet (2010)The identification of social …The Market for "Lemons": Quality Uncertainty and the Market Mechanism (1970)Toward a positive theory of consumer choice (1980)Prospect theory: An analysis of decision under risk (1988)Status quo bias in decision making (1988)Loss Aversion in Riskless Choice: A Reference-Dependent Model (1991)A Theory of Fairness, Competition, and Cooperation (1999)A Behavioral Theory of the Firm (1963)Exit, Voice, and Loyalty (1970)An experimental analysis of ultimatum bargaining (1982)Does Studying Economics Inhibit Cooperation? (1993)Social Exchange Theory: An Interdisciplinary Review (2005)Dictator games: a meta study (2011)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)On the Evaluation of Structural Equation Models (1988)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Customer repurchase intention (2003)Value dimensions, perceived value, satisfaction and loyalty: an investigation of university students’ travel behaviour (2005)The concept of perceived value: a systematic review of the research (2007)A theory of justice original editionNew directions in equity research. (1973)The Resolution of Conflict (1973)Distributive and procedural justice: Combined impact of voice and improvement on experienced inequity. (1977)Moral Exclusion and Injustice: An Introduction (1990)Uncertainty management by means of fairness judgments (2002)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)User Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)Technology Readiness Index (Tri) (2000)An Attitudinal Model of Technology-Based Self-Service: Moderating Effects of Consumer Traits and Situational Factors (2002)Choosing among Alternative Service Delivery Modes: An Investigation of Customer Trial of Self-Service Technologies (2005)Zero defections: quality comes to services. (1990)Measuring Service Quality: A Reexamination and Extension (1992)Relational Benefits in Services Industries: The Customer's Perspective (1998)A Model of Customer Satisfaction with Service Encounters Involving Failure and Recovery (1999)Self-Service Technologies: Understanding Customer Satisfaction with Technology-Based Service Encounters (2000)The Discovery of Grounded Theory (2017)A Theory of Cognitive Dissonance (1957)The psychology of interpersonal relations. (1958)The Stakeholder Theory of the Corporation: Concepts, Evidence, and Implications (1995)Ethics, character, and authentic transformational leadership behavior (1999)A Theory of Cognitive Dissonance (2017)Self-Determination Theory in Work Organizations: The State of a Science (2017)Comparative fit indexes in structural models. (1990)Alternative Ways of Assessing Model Fit (1992)Justice at the millennium: A meta-analytic review of 25 years of organizational justice research. (2001)Antecedents and consequences of employee engagement (2006)Putting the S back in corporate social responsibility: A multilevel theory of social change in organizations (2007)The Commitment-Trust Theory of Relationship Marketing (1994)An Integrative Model Of Organizational Trust (1995)Reference Price Research: Review and Propositions (2005)Perceptions of Chinese restaurants in the U.S.: What affects customer satisfaction and behavioral intentions? (2008)'It's Reducing a Human Being to a Percentage' (2018)Advances in Consumer Research (2025)Dimensions of Consumer Expertise (1987)Constructive Consumer Choice Processes (1998)Hedonic and utilitarian motivations for online retail shopping behavior (2001)Applying the Technology Acceptance Model and Flow Theory to Online Consumer Behavior (2002)American Economic Review (2019)
this work references cited by second hop· second hop is a sample of the most-cited connections

References

  • 2001On the dimensionality of organizational justice: A construct validation of a measure.5,743 cited
  • 2000Fairness as a Constraint on Profit Seeking: Entitlements in the Market3,159 cited
  • 1995Customer Switching Behavior in Service Industries: An Exploratory Study2,903 cited
  • 1975Equity, Equality, and Need: What Determines Which Value Will Be Used as the Basis of Distributive Justice?2,749 cited
  • 1986Fairness and the Assumptions of Economics2,462 cited
  • 1987A Taxonomy of Organizational Justice Theories2,308 cited
  • 1997Interactive Home Shopping: Consumer, Retailer, and Manufacturer Incentives to Participate in Electronic Marketplaces2,234 cited
  • 1996Consumer evaluations of new technology-based self-service options: An investigation of alternative models of service quality1,628 cited
  • 2004The Price is Unfair! A Conceptual Framework of Price Fairness Perceptions1,473 cited
  • 1998The effect of store name, brand name and price discounts on consumers' evaluations and purchase intentions1,414 cited
  • 1997Exploring the Implications of the Internet for Consumer Marketing1,380 cited
  • 2006Challenges and Opportunities in Multichannel Customer Management1,155 cited
  • 2003Consumer Perceptions of Price (Un)Fairness1,077 cited
  • 2004A Customer Lifetime Value Framework for Customer Selection and Resource Allocation Strategy

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

948 cited
  • 1999Perceptions of Price Unfairness: Antecedents and Consequences941 cited
  • 2005A Customer Relationship Management Roadmap: What is Known, Potential Pitfalls, and Where to Go871 cited
  • Cited by

    • 2020A special price just for you: effects of personalized dynamic pricing on consumer fairness perceptions90 cited
    • 2015Consumer response to online/offline price differentiation84 cited
    • 2019Multichannel integration along the customer journey: a systematic review and research agenda81 cited
    • 2013Influence of perceived service fairness on relationship quality and switching intention: an empirical study of restaurant experiences70 cited
    • 2013Prices, prices and prices: A study in the airline sector67 cited
    • 2015Price fairness perceptions and hotel customers’ behavioral intentions53 cited
    • 2022The wheel of dynamic pricing: Towards open pricing and one to one pricing in hotel revenue management50 cited
    • 2019Indoor and outdoor physical surroundings and guests’ emotional well-being49 cited
    • 2015Conceptualising and measuring consumer-based brand–retailer–channel equity48 cited
    • 2012Linking price satisfaction and business performance in Malaysia's dairy industry39 cited
    • 2020Can discounts expand local and digital currency awareness of individuals depending on their characteristics?38 cited
    • 2010The identification of social norms of price discrimination on the internet33 cited
    • 2019Hotels to OTAs: “Hands off my rates!” The economic consequences of the rate parity legislative actions in Europe and the US30 cited
    • 2015Engagement in online communities: implications for consumer price perceptions29 cited
    • 2021From channel integration to platform integration: Capabilities required in hospitality29 cited
    • 2012The Role Demographics Have on Customer Involvement in Obtaining a Hotel Discount and Implications for Hotel Revenue Management Strategy27 cited