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Profiling demographic characteristics of alienated consumers
14 references·3 citing·36 second hop
Profiling demographic characteristics of alienated consumers (1981)Profiling demographic characteristics of …Social Structure and Anomie (2017)Social Structure and AnomieConsumer Satisfaction, Dissatisfaction, and Complaining Behavior (1991)Consumer Satisfaction, Dissat…Conceptualization and Measurement of Consumer Satisfaction and Dissatisfaction (1978)Conceptualization and Measure…A Psychometric Development of a Test for Consumer Alienation from the Marketplace (1978)A Psychometric Development of…Dissatisfied Consumers: Who Gets Upset and Who Takes Action (1975)Dissatisfied Consumers: Who G…Social Class Correlates of Stability and Change in Levels of Alienation: a Longitudinal Study (1974)Social Class Correlates of St…Race, Alienation and Consumerism (1972)Race, Alienation and Consumer…Consumer Attitudes toward Marketing and Consumerism (1972)Consumer Attitudes toward Mar…Powerlessness Among Rural Appalachian Youth. (1969)Powerlessness Among Rural App…Professionals in Bureaucracy: Alienation Among Industrial Scientists and Engineers (1967)Professionals in Bureaucracy:…Value Orientation, Role Conflict, and Alienation From Work: A Cross-Cultural Study (1965)Value Orientation, Role Confl…Alienation, Race, and Education (1963)Alienation, Race, and Educati…Alienation: Its Meaning and Measurement (1961)Alienation: Its Meaning and M…On The Meaning of Alienation (1959)On The Meaning of AlienationDeveloping a Model in Antecedents of Consumer Misbehavior on Chain Stores (2016)Developing a Model in Anteced…Consumer Alienation and Attitudes toward Consumer Free Riding (2010)Consumer Alienation and Attit…Empirical Evidence on Marketplace Alienation (1983)Empirical Evidence on Marketp…Social class and mental illness: Community study. (1958)The Socially Conscious Consumer (1972)Ecologically Concerned Consumers: Who Are They? (1974)Negative Word-of-Mouth by Dissatisfied Consumers: A Pilot Study (1983)Selected Determinants of Consumer Satisfaction and Complaint Reports (1983)Consumer Complaint Intentions and Behavior: Definitional and Taxonomical Issues (1988)Suicide: A Study in Sociology. (1951)Marketing Management: Analysis, Planning and Control (1973)Construct Validity: A Review of Basic Issues and Marketing Practices (1981)Determinants of Consumers’ Decisions to Seek Third Party Redress: An Empirical Study of Dissatisfied Patients (1989)Consumer entitlement theory and measurement (2005)Work and Authority in Industry. (1956)Concept Redundancy in Organizational Research: The Case of Work Commitment (1983)Inhabited Institutions: Social Interactions and Organizational Forms in Gouldner’s Patterns of Industrial Bureaucracy (2006)WHAT IS A PROFESSIONAL SERVICE FIRM? TOWARD A THEORY AND TAXONOMY OF KNOWLEDGE-INTENSIVE FIRMS. (2010)Internal versus external control of reinforcement: A review. (1966)Coming out in the age of the Internet: Identity "demarginalization" through virtual group participation. (1998)Development of a measure of workplace deviance. (2000)An Investigation into the Determinants of Customer Satisfaction (1982)Models of Consumer Satisfaction Formation: An Extension (1988)Evaluating Service Encounters: The Effects of Physical Surroundings and Employee Responses (1990)Employee theft as a reaction to underpayment inequity: The hidden cost of pay cuts. (1990)FOUNDATION FOR A GENERAL STRAIN THEORY OF CRIME AND DELINQUENCY* (1992)Club cultures: music, media and subcultural capital (1996)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)A National Customer Satisfaction Barometer: The Swedish Experience (1992)Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Behavioral assessment of communication competency and the prediction of cross-cultural adaptation (1979)Alienation and Anomie (1991)Merging without alienating: interventions promoting cross-cultural organizational integration and their limitations (2008)Beliefs, attitudes and behaviour towards Web advertising (2002)A multivariate segmentation model of senior consumers (2009)Materialism, Attitudes, and Social Media Usage and Their Impact on Purchase Intention of Luxury Fashion Goods Among American and Arab Young Generations (2013)Political Issues and Trust in Government: 1964–1970 (1974)Handbook of Organizational Measurement (1988)SOCIAL STRUCTURAL CHARACTERISTICS OF PSYCHOLOGICAL EMPOWERMENT. (1996)
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References

  • 2017Social Structure and Anomie3,687 cited
  • 1959On The Meaning of Alienation2,104 cited
  • 1961Alienation: Its Meaning and Measurement766 cited
  • 1978Conceptualization and Measurement of Consumer Satisfaction and Dissatisfaction493 cited
  • 1991Consumer Satisfaction, Dissatisfaction, and Complaining Behavior367 cited
  • 1967Professionals in Bureaucracy: Alienation Among Industrial Scientists and Engineers260 cited
  • 1963Alienation, Race, and Education217 cited
  • 1975Dissatisfied Consumers: Who Gets Upset and Who Takes Action205 cited
  • 1972Consumer Attitudes toward Marketing and Consumerism204 cited
  • 1978A Psychometric Development of a Test for Consumer Alienation from the Marketplace167 cited
  • 1965Value Orientation, Role Conflict, and Alienation From Work: A Cross-Cultural Study74 cited
  • 1974Social Class Correlates of Stability and Change in Levels of Alienation: a Longitudinal Study51 cited
  • 1972Race, Alienation and Consumerism49 cited
  • 1969Powerlessness Among Rural Appalachian Youth.3 cited

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  • 1983Empirical Evidence on Marketplace Alienation20 cited

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  • 2010Consumer Alienation and Attitudes toward Consumer Free Riding11 cited
  • 2016Developing a Model in Antecedents of Consumer Misbehavior on Chain Stores10 cited