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• 2011Competency analysis of top managers in the Taiwanese hotel industry124 cited
• 2006Commentary on “meeting the competency needs of global leaders: A partnership approach”: An executive coach's perspective70 cited
• 2010Another Decade of Research in Club Management: A Review of the Literature in Academic Journals for the Period 1994–200536 cited
• 2012Revised competencies for private club managers35 cited
• 2019A suggested best practices for enhancing performance of soft skills with entry-level hospitality managers34 cited
• 2007Competencies and Opportunities for Entry Level Golf and Club Management Careers: Perceptions from the Industry34 cited
• 2007An analysis of managerial competency needs in the tourism sector: the case of Turkey32 cited
• 2010Closing the Gap between Education and Industry: Skills' and Competencies' Requirements for Food Service Internships in Switzerland27 cited
• 2008Golf and club entry level management competencies23 cited
• 2011The changing face of competencies for club managers18 cited
• 2014Tourism and Hospitality Graduates Competencies: Industry Perceptions and Expectations in the Malaysian Perspectives15 cited
• 2012North Carolina Human Resource Professionals’ Perceptions of Soft Skill Competencies15 cited
• 2014Age, gender and work experience as predictors of success