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Metrics and performance measurement in operations management: dealing with the metrics maze
12 references·16 citing·34 second hop
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(1992)The balanced scorecard--measu…The balanced scorecard : measures that drive performance (1992)The balanced scorecard : meas…The New Performance Challenge: Measuring Operations for World-Class Competition (1990)The New Performance Challenge…Agency Theory: An Assessment and Review (1989)Agency Theory: An Assessment …Perspectives on Behavior-Based versus Outcome-Based Salesforce Control Systems (1987)Perspectives on Behavior-Base…Performance measurement and management: a system of systems perspective (2017)Performance measurement and m…Supply chain performance measurement systems: A systematic review and research agenda (2016)Supply chain performance meas…Employee participation, performance metrics, and job performance: A survey study based on self-determination theory (2016)Employee participation, perfo…The Effects of Cross‐Functional Integration on Profitability, Process Efficiency, and Asset Productivity (2014)The Effects of Cross‐Function…The effect of performance measurement systems on firm performance: A cross‐sectional and a longitudinal study (2014)The effect of performance mea…Linking strategic flexibility and operational efficiency: The mediating role of ambidextrous operational capabilities (2014)Linking strategic flexibility…Uma análise bibliométrica da literatura sobre estratégia e avaliação de desempenho (2012)Uma análise bibliométrica da …Towards a theory of supply chain alignment enablers: a systematic literature review (2012)Towards a theory of supply ch…Supply-chain uncertainty: a review and theoretical foundation for future research (2011)Supply-chain uncertainty: a r…Enhancing effects of manufacturing flexibility through operational absorptive capacity and operational ambidexterity (2011)Enhancing effects of manufact…Alliance diversity, environmental context and the value of manufacturing capabilities among new high technology ventures (2010)Alliance diversity, environme…Proactive planning for catastrophic events in supply chains (2008)Proactive planning for catast…Supply chain risk management and performance (2007)Supply chain risk management …An emergent framework for supply chain risk management and performance measurement (2007)An emergent framework for sup…The financial performance effects of IT‐based supply chain management systems in manufacturing firms (2006)The financial performance eff…Application of lean visual process management tools (2006)Application of lean visual pr…The machine that changed the world (1992)Management control systems and strategy: A resource-based perspective (2005)The impact of supply chain integration on performance: A contingency and configuration approach (2009)Supply chain design and analysis: (1998)Towards a theory of supply chain management: the constructs and measurements (2004)Performance measurement for green supply chain management (2005)Theory of the firm: Managerial behavior, agency costs and ownership structure (1976)Prospect Theory: An Analysis of Decision under Risk (1979)Prospect theory: An analysis of decision under risk (1988)STRATEGY IN EMERGING ECONOMIES. 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this work references cited by second hop

References

  • 2011External Control of Organizations: Resource Dependence Perspective14,181 cited
  • 1989Agency Theory: An Assessment and Review13,327 cited
  • 1992The balanced scorecard : measures that drive performance12,082 cited
  • 1992The balanced scorecard--measures that drive performance.7,979 cited
  • 1995Performance measurement system design3,257 cited
  • 2000The Strategy-Focused Organization: How Balanced Scorecard Companies Thrive in the New Business Environment2,603 cited
  • 1999Measuring supply chain performance2,328 cited
  • 1998The Balanced Scorecard2,187 cited
  • 1987Perspectives on Behavior-Based versus Outcome-Based Salesforce Control Systems1,197 cited
  • 1999The performance measurement revolution: why now and what next?1,155 cited
  • 1998Innovations in Performance Measurement: Trends and Research Implications.626 cited
  • 1990The New Performance Challenge: Measuring Operations for World-Class Competition594 cited

Cited by

  • 2008Proactive planning for catastrophic events in supply chains568 cited
  • 2007Supply chain risk management and performance480 cited
  • 2011Supply-chain uncertainty: a review and theoretical foundation for future research

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

454 cited
  • 2006The financial performance effects of IT‐based supply chain management systems in manufacturing firms410 cited
  • 2016Supply chain performance measurement systems: A systematic review and research agenda349 cited
  • 2014Linking strategic flexibility and operational efficiency: The mediating role of ambidextrous operational capabilities317 cited
  • 2011Enhancing effects of manufacturing flexibility through operational absorptive capacity and operational ambidexterity262 cited
  • 2014The effect of performance measurement systems on firm performance: A cross‐sectional and a longitudinal study234 cited
  • 2006Application of lean visual process management tools220 cited
  • 2012Towards a theory of supply chain alignment enablers: a systematic literature review214 cited
  • 2012Uma análise bibliométrica da literatura sobre estratégia e avaliação de desempenho169 cited
  • 2014The Effects of Cross‐Functional Integration on Profitability, Process Efficiency, and Asset Productivity162 cited
  • 2017Performance measurement and management: a system of systems perspective161 cited
  • 2007An emergent framework for supply chain risk management and performance measurement161 cited
  • 2016Employee participation, performance metrics, and job performance: A survey study based on self-determination theory158 cited
  • 2010Alliance diversity, environmental context and the value of manufacturing capabilities among new high technology ventures157 cited