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Do extrinsic cues affect purchase risk at international e-tailers: The mediating effect of perceived e-tailer service quality
16 references·5 citing·48 second hop
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this work references cited by second hop

References

  • 1988Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence18,274 cited
  • 1993Conceptualizing, Measuring, and Managing Customer-Based Brand Equity14,745 cited
  • 1991Effects of Price, Brand, and Store Information on Buyers' Product Evaluations5,848 cited
  • 1998Brand Equity as a Signaling Phenomenon1,968 cited
  • 2002Understanding Service Convenience1,613 cited
  • 1999A review and meta-analysis of country-of-origin research1,603 cited
  • 1999Consumer perceived risk: conceptualisations and models1,582 cited
  • 2000Exploring the factors associated with Web site success in the context of electronic commerce1,523 cited
  • 2003E‐service quality: a model of virtual service quality dimensions1,500 cited
  • 1993Perceived Risk: Further Considerations for the Marketing Discipline1,349 cited
  • 1998The Effects of Price-Comparison Advertising on Buyers’ Perceptions of Acquisition Value, Transaction Value, and Behavioral Intentions1,299 cited
  • 1994Extrinsic and Intrinsic Cue Effects on Perceptions of Store Brand Quality1,198 cited
  • 1998The Roles of Price, Performance, and Expectations in Determining Satisfaction in Service Exchanges1,110 cited
  • 2001Pursuing the Value-Conscious Consumer: Store Brands versus National Brand Promotions1,039 cited

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  • 1998The Effects of Price-Comparison Advertising on Buyers' Perceptions of Acquisition Value, Transaction Value, and Behavioral Intentions994 cited
  • 2004Comfort your online customer: quality, trust and loyalty on the internet872 cited
  • Cited by

    • 2012What Drives Cyber Shop Brand Equity? An Empirical Evaluation of Online Shopping System Benefit with Brand Experience16 cited
    • 2011Does a web site's country of origin impact equally on young and adult consumers?14 cited
    • 2018Signalling Service Quality through Price and Certifications14 cited
    • 2012Types de risques perçus et réducteurs de risques dans le commerce électronique : le cas du site Fnac.com9 cited
    • 2024Exploring the role of the service provider in sharing economy services8 cited