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Influence factors for operational control and compensation in professional service firms
16 references·13 citing·40 second hop
Influence factors for operational control and compensation in professional service firms (2007)Influence factors for operational control…THEORIZING CHANGE: THE ROLE OF PROFESSIONAL ASSOCIATIONS IN THE TRANSFORMATION OF INSTITUTIONALIZED FIELDS. (2002)THEORIZING CHANGE: THE ROLE O…The Calculated and the Avowed: Techniques of Discipline and Struggles Over Identity in Big Six Public Accounting Firms (1998)The Calculated and the Avowed…A National Customer Satisfaction Barometer: The Swedish Experience (1992)A National Customer Satisfact…The System of Professions: An Essay on the Division of Expert Labor. (1990)The System of Professions: An…Agency Theory: An Assessment and Review (1989)Agency Theory: An Assessment …A Gap Analysis of Professional Service Quality (1989)A Gap Analysis of Professiona…The System of Professions (1988)The System of ProfessionsThe House of Quality (1988)The House of QualitySERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)SERVQUAL: A multiple-Item Sca…AGENCY- AND INSTITUTIONAL-THEORY EXPLANATIONS: THE CASE OF RETAIL SALES COMPENSATION. (1988)AGENCY- AND INSTITUTIONAL-THE…Control: Organizational and Economic Approaches (1985)Control: Organizational and E…A Conceptual Model of Service Quality and Its Implications for Future Research (1985)A Conceptual Model of Service…Separation of Ownership and Control (1983)Separation of Ownership and C…Classifying Services to Gain Strategic Marketing Insights (1983)Classifying Services to Gain …Theory of the firm: Managerial behavior, agency costs and ownership structure (1976)Theory of the firm: Manageria…The Professionalization of Everyone? (1964)The Professionalization of Ev…Strategic consensus at founding and product innovation performance in high-tech ventures (2024)Strategic consensus at foundi…Reengineering professional services through automation, remote outsourcing, and task delegation (2023)Reengineering professional se…The manifestation of coordination failures in service triads (2020)The manifestation of coordina…Cost Avoidance: Not Everything that Counts is Counted (2020)Cost Avoidance: Not Everythin…The unbalanced indirect effects of task characteristics on performance in professional service outsourcing (2017)The unbalanced indirect effec…Professional service supply chains⋆ (2016)Professional service supply c…Global engineering services: Shedding light on network capabilities (2016)Global engineering services: …A relational performance model for developing innovation and long-term orientation in retail franchise organizations (2016)A relational performance mode…A life‐cycle perspective of professionalism in services (2016)A life‐cycle perspective of p…Pengaruh Sistem Pengukuran Kinerja Dan Kejelasan Peran Terhadap Kinerja Karyawan (2013)Pengaruh Sistem Pengukuran Ki…Servitization: Disentangling the Impact of Service Business Model Innovation on the Performance of Manufacturing Firms (2012)Servitization: Disentangling …Management control systems in logistics and supply chain management: a literature review (2009)Management control systems in…How can farmer managerial capacity contribute to improved farm performance? 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this work references cited by second hop

References

  • 1976Theory of the firm: Managerial behavior, agency costs and ownership structure71,441 cited
  • 1985A Conceptual Model of Service Quality and Its Implications for Future Research21,635 cited
  • 1988SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality21,113 cited
  • 1983Separation of Ownership and Control19,446 cited
  • 1989Agency Theory: An Assessment and Review13,327 cited
  • 1988The System of Professions7,723 cited
  • 1992A National Customer Satisfaction Barometer: The Swedish Experience5,637 cited
  • 1990The System of Professions: An Essay on the Division of Expert Labor.5,616 cited
  • 2002THEORIZING CHANGE: THE ROLE OF PROFESSIONAL ASSOCIATIONS IN THE TRANSFORMATION OF INSTITUTIONALIZED FIELDS.3,069 cited
  • 1964The Professionalization of Everyone?2,398 cited
  • 1988The House of Quality2,266 cited
  • 1985Control: Organizational and Economic Approaches2,023 cited
  • 1983Classifying Services to Gain Strategic Marketing Insights1,994 cited
  • 1989A Gap Analysis of Professional Service Quality1,123 cited
  • 1988AGENCY- AND INSTITUTIONAL-THEORY EXPLANATIONS: THE CASE OF RETAIL SALES COMPENSATION.870 cited

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  • 1998The Calculated and the Avowed: Techniques of Discipline and Struggles Over Identity in Big Six Public Accounting Firms863 cited
  • Cited by

    • 2016Global engineering services: Shedding light on network capabilities66 cited
    • 2008How can farmer managerial capacity contribute to improved farm performance? A study of dairy farms in Sweden50 cited
    • 2016Professional service supply chains⋆41 cited
    • 2020The manifestation of coordination failures in service triads39 cited
    • 2016A relational performance model for developing innovation and long-term orientation in retail franchise organizations38 cited
    • 2017The unbalanced indirect effects of task characteristics on performance in professional service outsourcing31 cited
    • 2023Reengineering professional services through automation, remote outsourcing, and task delegation28 cited
    • 2016A life‐cycle perspective of professionalism in services24 cited
    • 2009Management control systems in logistics and supply chain management: a literature review23 cited
    • 2020Cost Avoidance: Not Everything that Counts is Counted22 cited
    • 2012Servitization: Disentangling the Impact of Service Business Model Innovation on the Performance of Manufacturing Firms14 cited
    • 2024Strategic consensus at founding and product innovation performance in high-tech ventures8 cited
    • 2013Pengaruh Sistem Pengukuran Kinerja Dan Kejelasan Peran Terhadap Kinerja Karyawan3 cited