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Service Quality in Malaysian Public Sector: The Role of Transfer of Training
16 references·5 citing·38 second hop
Service Quality in Malaysian Public Sector: The Role of Transfer of Training (2014)Service Quality in Malaysian Public Secto…A Beginner's Guide to Structural Equation Modeling (2015)A Beginner's Guide to Structu…Handbook of Training Evaluation and Measurement Methods (2012)Handbook of Training Evaluati…The role of HRM practices, procedural justice, organizational support and trust in organizational commitment and in-role and extra-role performance (2010)The role of HRM practices, pr…Social Support in the Workplace and Training Transfer: A longitudinal analysis (2010)Social Support in the Workpla…Transfer of Training: A Meta-Analytic Review (2009)Transfer of Training: A Meta-…Training Transfer: An Integrative Literature Review (2007)Training Transfer: An Integra…Effectiveness of training in organizations: A meta-analysis of design and evaluation features. (2003)Effectiveness of training in …The cross‐level effects of culture and climate in human service teams (2002)The cross‐level effects of cu…Toward an integrative theory of training motivation: A meta-analytic path analysis of 20 years of research. (2000)Toward an integrative theory …Structural equation modeling with AMOS: basic concepts, applications, and programming (2000)Structural equation modeling …The Relationship Between Organizational Factors and the Transfer of Training in the Electronics Industry in Shenzhen, China (1996)The Relationship Between Orga…THE IMPACT OF HUMAN RESOURCE MANAGEMENT PRACTICES ON TURNOVER, PRODUCTIVITY, AND CORPORATE FINANCIAL PERFORMANCE. (1995)THE IMPACT OF HUMAN RESOURCE …The service organization: Human resources management is crucial (1993)The service organization: Hum…Handbook of social psychology (1990)Handbook of social psychologySERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)SERVQUAL: A multiple-Item Sca…Training in Organizations: Needs Assessment, Development, and Evaluation (1986)Training in Organizations: Ne…Role of supervisor support, CCM approach and salesforce performance in service selling (2023)Role of supervisor support, C…Learning and Transfer of Training: a Quasi-Experiment with Longitudinal Design (2019)Learning and Transfer of Trai…Evaluation of learning, reaction and impact of corporate training at work (2019)Evaluation of learning, react…A Review of the Linkage between Supervisory Support and Training Transfer (2017)A Review of the Linkage betwe…The Factors that Influence the Transfer of Training in Disaster Preparedness Training: A Review (2015)The Factors that Influence th…Strategic Management and Marketing in the Service Sector (1984)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Measuring Service Quality: A Reexamination and Extension (1992)The Behavioral Consequences of Service Quality (1996)Evolving to a New Dominant Logic for Marketing (2003)Self-efficacy mechanism in human agency. 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(1996)Firm resources and sustained competitive advantage (2004)THE BIG FIVE PERSONALITY DIMENSIONS AND JOB PERFORMANCE: A META‐ANALYSIS (1991)The Science of Training: A Decade of Progress (2001)Evaluating the Fit of Structural Equation Models: Tests of Significance and Descriptive Goodness-of-Fit Measures (2003)The benefits of being present: Mindfulness and its role in psychological well-being. (2003)Reporting Structural Equation Modeling and Confirmatory Factor Analysis Results: A Review (2006)In Search of Golden Rules: Comment on Hypothesis-Testing Approaches to Setting Cutoff Values for Fit Indexes and Dangers in Overgeneralizing Hu and Bentler's (1999) Findings (2004)Sensitivity of Goodness of Fit Indexes to Lack of Measurement Invariance (2007)Using PLS path modeling in new technology research: updated guidelines (2016)A Typology of Virtual Teams (2002)Work Group Diversity and Group Performance: An Integrative Model and Research Agenda. (2004)Prosocial Development (2007)
this work references cited by second hop

References

  • 1988SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality21,113 cited
  • 2000Structural equation modeling with AMOS: basic concepts, applications, and programming17,968 cited
  • 1995THE IMPACT OF HUMAN RESOURCE MANAGEMENT PRACTICES ON TURNOVER, PRODUCTIVITY, AND CORPORATE FINANCIAL PERFORMANCE.9,338 cited
  • 2015A Beginner's Guide to Structural Equation Modeling6,602 cited
  • 1990Handbook of social psychology2,354 cited
  • 2000Toward an integrative theory of training motivation: A meta-analytic path analysis of 20 years of research.2,124 cited
  • 2009Transfer of Training: A Meta-Analytic Review1,474 cited
  • 2007Training Transfer: An Integrative Literature Review1,305 cited
  • 2003Effectiveness of training in organizations: A meta-analysis of design and evaluation features.1,252 cited
  • 1986Training in Organizations: Needs Assessment, Development, and Evaluation1,065 cited
  • 2002The cross‐level effects of culture and climate in human service teams758 cited
  • 1993The service organization: Human resources management is crucial710 cited
  • 2012Handbook of Training Evaluation and Measurement Methods405 cited
  • 2010The role of HRM practices, procedural justice, organizational support and trust in organizational commitment and in-role and extra-role performance

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290 cited
  • 1996The Relationship Between Organizational Factors and the Transfer of Training in the Electronics Industry in Shenzhen, China282 cited
  • 2010Social Support in the Workplace and Training Transfer: A longitudinal analysis255 cited
  • Cited by

    • 2015The Factors that Influence the Transfer of Training in Disaster Preparedness Training: A Review13 cited
    • 2019Evaluation of learning, reaction and impact of corporate training at work9 cited
    • 2017A Review of the Linkage between Supervisory Support and Training Transfer5 cited
    • 2019Learning and Transfer of Training: a Quasi-Experiment with Longitudinal Design4 cited
    • 2023Role of supervisor support, CCM approach and salesforce performance in service selling3 cited