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The roles of xinyong and guanxi in Chinese relationship marketing
16 references·16 citing·39 second hopsampled
The roles of xinyong and guanxi in Chinese relationship marketing (2005)The roles of xinyong and guanxi in Chines…Whence Consumer Loyalty? (1999)Whence Consumer Loyalty?Social Structure and Competition in Interfirm Networks: The Paradox of Embeddedness (1997)Social Structure and Competit…The Sources and Consequences of Embeddedness for the Economic Performance of Organizations: The Network Effect (1996)The Sources and Consequences …The Commitment-Trust Theory of Relationship Marketing (1994)The Commitment-Trust Theory o…Determinants of Long-Term Orientation in Buyer-Seller Relationships (1994)Determinants of Long-Term Ori…Cultures and Organizations: Software of the Mind. (1993)Cultures and Organizations: S…The measurement and antecedents of affective, continuance and normative commitment to the organization (1990)The measurement and anteceden…Market Orientation: The Construct, Research Propositions, and Managerial Implications (1990)Market Orientation: The Const…Structural equation modeling in practice: A review and recommended two-step approach. (1988)Structural equation modeling …China statistical yearbook (1988)China statistical yearbookDeveloping Buyer-Seller Relationships (1987)Developing Buyer-Seller Relat…A Conceptual Model of Service Quality and Its Implications for Future Research (1985)A Conceptual Model of Service…Structural Equation Models with Unobservable Variables and Measurement Error: Algebra and Statistics (1981)Structural Equation Models wi…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)A Cognitive Model of the Ante…A Paradigm for Developing Better Measures of Marketing Constructs (1979)A Paradigm for Developing Bet…Enhancing supply chain operations with extended corporate social responsibility practices by multinational enterprises: Social capital perspective from Chinese suppliers (2019)Enhancing supply chain operat…Understanding the interplay of social commerce affordances and swift guanxi: An empirical study (2018)Understanding the interplay o…Relational governance in supplier-buyer relationships: The mediating effects of boundary spanners' interpersonal guanxi in China's B2B market (2017)Relational governance in supp…Managing customer relationships in the emerging markets – guanxi as a driver of Chinese customer loyalty (2017)Managing customer relationshi…The Chinese way of response to hospitality service failure: The effects of face and guanxi (2016)The Chinese way of response t…Context is king! Considering particularism in research design and reporting (2015)Context is king! Considering …Interpersonal Factors as Drivers of Quality and Performance in Western–Hong Kong Interorganizational Business Relationships (2014)Interpersonal Factors as Driv…The Role of Relationship Marketing in Customer Orientation Process in the Banking Industry with focus on Loyalty (Case Study: Banking Industry of Iran) (2011)The Role of Relationship Mark…Investigating guanxi dimensions and relationship outcomes: Insights from Sino-Anglo business relationships (2011)Investigating guanxi dimensio…Guanxi practice and Chinese buyer–supplier relationships: The buyer's perspective (2011)Guanxi practice and Chinese b…Opportunism as the Inhibiting Trigger for Developing Long-Term-Oriented Western Exporter–Hong Kong Importer Relationships (2010)Opportunism as the Inhibiting…Business relationships in China: lessons about deep trust (2010)Business relationships in Chi…Analyzing stage and duration of Anglo-Chinese business-to-business relationships (2010)Analyzing stage and duration …The significance of trust and renqing in the long-term orientation of Chinese business-to-business relationships (2008)The significance of trust and…Do Chinese cultural values affect customer satisfaction/loyalty? (2008)Do Chinese cultural values af…Channel relationship and business uncertainty: Evidence from the Hong Kong market (2007)Channel relationship and busi…Coefficient Alpha and the Internal Structure of Tests (1951)The Theory of Buyer Behavior (1971)The Nature and Scope of Marketing (1976)Measuring Service Quality: A Reexamination and Extension (1992)Trust and TAM in Online Shopping: An Integrated Model1 (2003)\nThe use of partial least squares path modeling in international marketing (2009)Advertising as Information (1974)Breaking Free from Product Marketing (1977)Strategic Management and Marketing in the Service Sector (1984)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)The Behavioral Consequences of Service Quality (1996)Effect of expectation and disconfirmation on postexposure product evaluations: An alternative interpretation. 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(1974)The measurement of organizational commitment (1979)Employee-Organization Linkages: The Psychology of Commitment, Absenteeism, and Turnover. (1984)A three-component conceptualization of organizational commitment (1991)Justice at the millennium: A meta-analytic review of 25 years of organizational justice research. (2001)Measuring Pro-Poor Growth (2001)Capitalism with Chinese Characteristics (2008)An optimal parameters-based geographical detector model enhances geographic characteristics of explanatory variables for spatial heterogeneity analysis: cases with different types of spatial data (2020)Application of confirmatory factor analysis to the study of self-concept: First- and higher order factor models and their invariance across groups. (1985)A Practical Guide To Factorial Validity Using PLS-Graph: Tutorial And Annotated Example (2005)PLS-SEM: Indeed a Silver Bullet (2011)Affective, Continuance, and Normative Commitment to the Organization: A Meta-analysis of Antecedents, Correlates, and Consequences (2002)Dimensionalizing Cultures: The Hofstede Model in Context (2011)Conservation of Resources in the Organizational Context: The Reality of Resources and Their Consequences (2017)On the Evaluation of Structural Equation Models (1988)When to use and how to report the results of PLS-SEM (2018)
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References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
  • 1988Structural equation modeling in practice: A review and recommended two-step approach.41,858 cited
  • 1994The Commitment-Trust Theory of Relationship Marketing22,337 cited
  • 1985A Conceptual Model of Service Quality and Its Implications for Future Research21,635 cited
  • 1993Cultures and Organizations: Software of the Mind.17,690 cited
  • 1979A Paradigm for Developing Better Measures of Marketing Constructs16,553 cited
  • 1980A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions14,475 cited
  • 1988China statistical yearbook12,378 cited
  • 1990The measurement and antecedents of affective, continuance and normative commitment to the organization11,669 cited
  • 1981Structural Equation Models with Unobservable Variables and Measurement Error: Algebra and Statistics9,798 cited
  • 1997Social Structure and Competition in Interfirm Networks: The Paradox of Embeddedness9,690 cited
  • 1987Developing Buyer-Seller Relationships9,139 cited
  • 1990Market Orientation: The Construct, Research Propositions, and Managerial Implications7,320 cited
  • 1999Whence Consumer Loyalty?7,319 cited
  • 1994

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Determinants of Long-Term Orientation in Buyer-Seller Relationships
6,726 cited
  • 1996The Sources and Consequences of Embeddedness for the Economic Performance of Organizations: The Network Effect5,996 cited
  • Cited by

    • 2015Context is king! Considering particularism in research design and reporting259 cited
    • 2018Understanding the interplay of social commerce affordances and swift guanxi: An empirical study207 cited
    • 2008The significance of trust and renqing in the long-term orientation of Chinese business-to-business relationships166 cited
    • 2011Investigating guanxi dimensions and relationship outcomes: Insights from Sino-Anglo business relationships156 cited
    • 2014Interpersonal Factors as Drivers of Quality and Performance in Western–Hong Kong Interorganizational Business Relationships134 cited
    • 2011Guanxi practice and Chinese buyer–supplier relationships: The buyer's perspective128 cited
    • 2010Opportunism as the Inhibiting Trigger for Developing Long-Term-Oriented Western Exporter–Hong Kong Importer Relationships112 cited
    • 2017Managing customer relationships in the emerging markets – guanxi as a driver of Chinese customer loyalty105 cited
    • 2008Do Chinese cultural values affect customer satisfaction/loyalty?104 cited
    • 2019Enhancing supply chain operations with extended corporate social responsibility practices by multinational enterprises: Social capital perspective from Chinese suppliers104 cited
    • 2010Business relationships in China: lessons about deep trust85 cited
    • 2017Relational governance in supplier-buyer relationships: The mediating effects of boundary spanners' interpersonal guanxi in China's B2B market83 cited
    • 2010Analyzing stage and duration of Anglo-Chinese business-to-business relationships78 cited
    • 2007Channel relationship and business uncertainty: Evidence from the Hong Kong market78 cited
    • 2016The Chinese way of response to hospitality service failure: The effects of face and guanxi74 cited
    • 2011The Role of Relationship Marketing in Customer Orientation Process in the Banking Industry with focus on Loyalty (Case Study: Banking Industry of Iran)71 cited