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How service seasons the experience: Measuring hospitality servicescapes
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How service seasons the experience: Measuring hospitality servicescapes (2011)How service seasons the experience: Measu…Content Analysis: An Introduction to Its Methodology (2019)Content Analysis: An Introduc…The One Number You Need to Grow (2004)The One Number You Need to Gr…Dimensions of Brand Personality (1997)Dimensions of Brand Personali…The structure of phenotypic personality traits. (1993)The structure of phenotypic p…The development of markers for the Big-Five factor structure. (1992)The development of markers fo…Servicescapes: The Impact of Physical Surroundings on Customers and Employees (1992)Servicescapes: The Impact of …Measuring Service Quality: A Reexamination and Extension (1992)Measuring Service Quality: A …Structural Equations with Latent Variables. (1991)Structural Equations with Lat…An alternative "description of personality": The Big-Five factor structure. (1990)An alternative "description o…Structural equations with latent variables (1989)Structural equations with lat…SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)SERVQUAL: A multiple-Item Sca…Possessions and the Extended Self (1988)Possessions and the Extended …Content Analysis: An Introduction to its Methodology. (1984)Content Analysis: An Introduc…Self-Concept in Consumer Behavior: A Critical Review (1982)Self-Concept in Consumer Beha…A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)A Cognitive Model of the Ante…On Becoming a Person (1961)On Becoming a PersonStrategic Management and Marketing in the Service Sector (1984)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)The Behavioral Consequences of Service Quality (1996)Evolving to a New Dominant Logic for Marketing (2003)The Theory of Buyer Behavior (1971)Effect of expectation and disconfirmation on postexposure product evaluations: An alternative interpretation. (1977)Disconfirmation of consumer expectations through product trial. (1979)Developing Buyer-Seller Relationships (1987)Understanding Information Systems Continuance: An Expectation-Confirmation Model1 (2001)A Paradigm for Developing Better Measures of Marketing Constructs (1979)Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Understanding Customer Experience Throughout the Customer Journey (2016)Atmospherics as a Marketing Tool (1974)Breaking Free from Product Marketing (1977)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Some New Thoughts on Conceptualizing Perceived Service Quality: A Hierarchical Approach (2001)Customer Engagement (2011)Personality Structure: Emergence of the Five-Factor Model (1990)THE BIG FIVE PERSONALITY DIMENSIONS AND JOB PERFORMANCE: A META‐ANALYSIS (1991)The Big Five Trait taxonomy: History, measurement, and theoretical perspectives. (1999)A very brief measure of the Big-Five personality domains (2003)Grit: Perseverance and passion for long-term goals. (2007)The Principles of Psychology (1891)Purity and Danger: An Analysis of Concepts of Pollution and Taboo (1967)Attachment and Loss (1969)Whence Consumer Loyalty? (1999)Whence Consumer Loyalty? (1999)Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)lavaan : An R Package for Structural Equation Modeling (2012)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)Qualitative content analysis in nursing research: concepts, procedures and measures to achieve trustworthiness (2003)Three Approaches to Qualitative Content Analysis (2005)The qualitative content analysis process (2008)How to plan and perform a qualitative study using content analysis (2016)An Introduction to the Five‐Factor Model and Its Applications (1992)
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References

  • 1984Content Analysis: An Introduction to its Methodology.24,312 cited
  • 1988SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality21,113 cited
  • 1991Structural Equations with Latent Variables.17,443 cited
  • 2019Content Analysis: An Introduction to Its Methodology15,420 cited
  • 1980A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions14,475 cited
  • 1992Measuring Service Quality: A Reexamination and Extension10,646 cited
  • 1988Possessions and the Extended Self9,050 cited
  • 1992Servicescapes: The Impact of Physical Surroundings on Customers and Employees7,267 cited
  • 1990An alternative "description of personality": The Big-Five factor structure.6,631 cited
  • 1992The development of markers for the Big-Five factor structure.5,506 cited
  • 1997Dimensions of Brand Personality5,056 cited
  • 1993The structure of phenotypic personality traits.4,813 cited
  • 1961On Becoming a Person4,340 cited
  • 1982Self-Concept in Consumer Behavior: A Critical Review3,659 cited
  • 1989Structural equations with latent variables2,150 cited
  • 2004

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The One Number You Need to Grow
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