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TQM and Higher Education: A Critical Systems Perspective on Fitness for Purpose
16 references·13 citing·34 second hop
TQM and Higher Education: A Critical Systems Perspective on Fitness for Purpose (2007)TQM and Higher Education: A Critical Syst…Systems Approaches to Management (2000)Systems Approaches to Managem…Systemic Intervention: Philosophy, Methodology, and Practice (2000)Systemic Intervention: Philos…Systemic Intervention (2000)Systemic InterventionRethinking the Fifth Discipline: Learning Within the Unknowable (1999)Rethinking the Fifth Discipli…The University of Learning. Beyond Quality and Competence in Higher Education. (1998)The University of Learning. B…The Rhetoric and Reality of Total Quality Management (1998)The Rhetoric and Reality of T…Transforming higher education (1997)Transforming higher educationCustomization or Conformity? An Institutional and Network Perspective on the Content and Consequences of TQM Adoption (1997)Customization or Conformity? …Total Quality Management: Empirical, Conceptual, and Practical Issues (1995)Total Quality Management: Emp…MODELS OF ORGANIZATION AND TOTAL QUALITY MANAGEMENT: A COMPARISON AND CRITICAL EVALUATION (1994)MODELS OF ORGANIZATION AND TO…MANAGEMENT THEORY AND TOTAL QUALITY: IMPROVING RESEARCH AND PRACTICE THROUGH THEORY DEVELOPMENT (1994)MANAGEMENT THEORY AND TOTAL Q…DISTINGUISHING CONTROL FROM LEARNING IN TOTAL QUALITY MANAGEMENT: A CONTINGENCY PERSPECTIVE (1994)DISTINGUISHING CONTROL FROM L…Defining Quality (1993)Defining QualityCreative Problem Solving: Total Systems Intervention. (1992)Creative Problem Solving: Tot…What is total quality control the japanese way (1985)What is total quality control…Out of the Crisis (1982)Out of the CrisisTotal Quality Management in higher education: a literature review on barriers, customers and accreditation (2021)Total Quality Management in h…Accreditation and ranking of higher education institutions (HEIs): review, observations and recommendations for the Indian higher education system (2021)Accreditation and ranking of …A measurement instrument for implementing total quality management in Greek primary and secondary education (2019)A measurement instrument for …Quality in higher education institutions: insights from the literature (2018)Quality in higher education i…Multidisciplinary Cooperation By Students In A European University Of Applied Sciences (2018)Multidisciplinary Cooperation…Mapping the quality assurance of teaching and learning in higher education: the emergence of a specialty? (2016)Mapping the quality assurance…Evaluating university–industry collaboration: the European Foundation of Quality Management excellence model-based evaluation of university–industry collaboration (2015)Evaluating university–industr…A composite index for measuring performance in higher education institutions (2014)A composite index for measuri…Educational Management (2013)Educational ManagementImplementing a quality management framework in a higher education organisation (2012)Implementing a quality manage…Developing measures for performance excellence: is the Baldrige criteria sufficient for performance excellence in higher education? (2012)Developing measures for perfo…Quality assurance in post‐secondary education: the student experience (2010)Quality assurance in post‐sec…The difficulty in implementing TQM in higher education instruction (2006)The difficulty in implementin…The Discovery of Grounded Theory: Strategies for Qualitative Research. (1968)Institutionalized Organizations: Formal Structure as Myth and Ceremony (1977)Knowledge Management Enablers, Processes, and Organizational Performance: An Integrative View and Empirical Examination (2003)The iron cage revisited institutional isomorphism and collective rationality in organizational fields (2004)Rhetorical Strategies of Legitimacy (2005)Exploration and Exploitation in Organizational Learning (1991)INTEGRATED MANUFACTURING AND HUMAN RESOURCE MANAGEMENT: A HUMAN CAPITAL PERSPECTIVE. (1992)Between Trust and Control: Developing Confidence in Partner Cooperation in Alliances (1998)The dynamics of product innovation and firm competences (2002)The Iron Cage Revisited: Institutional Isomorphism and Collective Rationality in Organizational Fields (1983)MANAGEMENT FASHION (1996)Defining and developing measures of lean production (2007)Alliances and networks (1998)Institutional Complexity and Organizational Responses (2011)Diffusion of Innovations 1 (2019)Little Science, Big Science (1963)The Structure of Scientific Revolutions (1963)Systems thinking, systems practice (1982)The reflective institution: Assuring and enhancing the quality of teaching and learning (2001)Evaluation of the factors that determine quality in higher education: an empirical study (2010)Examining student satisfaction with higher education services (2010)Total quality management as competitive advantage: A review and empirical study (1995)BEYOND SELF-MANAGEMENT: ANTECEDENTS AND CONSEQUENCES OF TEAM EMPOWERMENT. (1999)Exploitation, Exploration, and Process Management: The Productivity Dilemma Revisited (2003)Beyond Accuracy: What Data Quality Means to Data Consumers (1996)Role congruity theory of prejudice toward female leaders. (2002)Transformational, transactional, and laissez-faire leadership styles: A meta-analysis comparing women and men. (2003)Collaborative learning: Improving public deliberation in ecosystem-based management (1996)A review of the recent contribution of systems thinking to operational research and management science (2009)The Relationship of ‘Systems Thinking’ to Action Research (2010)Reconceptualizing Organizational Routines as a Source of Flexibility and Change (2003)The changing paradigms of project management (2006)Systems thinking (2008)AI-Driven Intelligent Data Analytics and Predictive Analysis in Industry 4.0: Transforming Knowledge, Innovation, and Efficiency (2024)
this work references cited by second hop

References

  • 1982Out of the Crisis7,278 cited
  • 1985What is total quality control the japanese way1,816 cited
  • 1994MANAGEMENT THEORY AND TOTAL QUALITY: IMPROVING RESEARCH AND PRACTICE THROUGH THEORY DEVELOPMENT1,651 cited
  • 1995Total Quality Management: Empirical, Conceptual, and Practical Issues1,630 cited
  • 1993Defining Quality1,496 cited
  • 1997Customization or Conformity? An Institutional and Network Perspective on the Content and Consequences of TQM Adoption1,458 cited
  • 1992Creative Problem Solving: Total Systems Intervention.1,051 cited
  • 1998The Rhetoric and Reality of Total Quality Management909 cited
  • 2000Systems Approaches to Management883 cited
  • 1994DISTINGUISHING CONTROL FROM LEARNING IN TOTAL QUALITY MANAGEMENT: A CONTINGENCY PERSPECTIVE851 cited
  • 1997Transforming higher education708 cited
  • 2000Systemic Intervention: Philosophy, Methodology, and Practice701 cited
  • 2000Systemic Intervention648 cited
  • 1994MODELS OF ORGANIZATION AND TOTAL QUALITY MANAGEMENT: A COMPARISON AND CRITICAL EVALUATION464 cited
  • 1998The University of Learning. Beyond Quality and Competence in Higher Education.451 cited

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1999
Rethinking the Fifth Discipline: Learning Within the Unknowable
369 cited

Cited by

  • 2018Quality in higher education institutions: insights from the literature94 cited
  • 2021Accreditation and ranking of higher education institutions (HEIs): review, observations and recommendations for the Indian higher education system92 cited
  • 2016Mapping the quality assurance of teaching and learning in higher education: the emergence of a specialty?92 cited
  • 2014A composite index for measuring performance in higher education institutions82 cited
  • 2006The difficulty in implementing TQM in higher education instruction71 cited
  • 2010Quality assurance in post‐secondary education: the student experience67 cited
  • 2012Implementing a quality management framework in a higher education organisation65 cited
  • 2012Developing measures for performance excellence: is the Baldrige criteria sufficient for performance excellence in higher education?44 cited
  • 2021Total Quality Management in higher education: a literature review on barriers, customers and accreditation42 cited
  • 2015Evaluating university–industry collaboration: the European Foundation of Quality Management excellence model-based evaluation of university–industry collaboration33 cited
  • 2013Educational Management30 cited
  • 2019A measurement instrument for implementing total quality management in Greek primary and secondary education25 cited
  • 2018Multidisciplinary Cooperation By Students In A European University Of Applied Sciences21 cited