SZodixStudyAcademic Library

Dashboard Shelves Open access My library Inbox Notes Write Learn Alerts

More

Ask your library Notifications Quick cite Review

Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated

The influence of competition on visitor satisfaction and loyalty · Study

ArticleShelves

ArticleThe influence of competition on visitor satisfaction and loyalty

Ross Taplin2013

Article2013

The influence of competition on visitor satisfaction and loyalty

47 citations·0/0 files stored·Tourism Management

No readable copy stored yet — this record is metadata only.

No open-access location is known for this record yet.

Literature note Cite in a project Citation map

Customer Service Quality and Loyalty Diverse Aspects of Tourism Research Recreation, Leisure, Wilderness Management

Abstract

No abstract was published for this record.

Paper brief

Loading…

Cite this work

Citation unavailable for this work.

BibTeX RIS CSL-JSON

No public copy is stored for this record, so only the metadata is cited.

Citations in this library

Citation map →

Stored only when both papers are in the corpus — 47 citations exist upstream.

References

1992Measuring Service Quality: A Reexamination and Extension 2000Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments 1977Importance-Performance Analysis 1994SERVPERF versus SERVQUAL: Reconciling Performance-Based and Perceptions-Minus-Expectations Measurement of Service Quality 1971The Theory of Buyer Behavior 2000Quality, satisfaction and behavioral intentions 2006How destination image and evaluative factors affect behavioral intentions?1994Service Quality: New Directions in Theory and Practice

Cited by

2018The underestimated dynamics and impacts of water-based recreational activities on freshwater ecosystems 2016The Role of Shared Values in Understanding Loyalty over Time

Related works

Explore the map →

Papers that cite the same references — the relational fallback while embeddings are still backfilling.

2011The value of self-stated attribute importance to overall satisfactionarticle · 15 shared references 2011Competitive importance-performance analysis of an Australian wildlife parkarticle · 10 shared references 2009AN EMPIRICAL STUDY OF BEHAVIOURAL INTENTIONS IN THE TAIWAN HOTEL INDUSTRYthesis · 9 shared references 2014A Study of Experiential Quality, Experiential Value, Experiential Satisfaction, Theme Park Image, and Revisit Intentionarticle · 8 shared references 2013Moving beyond visitor satisfaction to loyalty in nature-based tourism: a review and research agendaarticle · 8 shared references 2009Conceptualizing tourist satisfaction at the destination levelarticle · 8 shared references

Details

Year2013

Typearticle

Published2013-01-17

VenueTourism Management

ISSN-L0261-5177

Languageen

Citations47

Files0 public / 0

ShelfCustomer Service Quality and Loyalty

Identifiers

doi10.1016/j.tourman.2012.12.012

openalex_workW1999004682

Links

Imported from OpenAlex (CC0) — nothing here is generated.