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Information Needs in Online Social Networks
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  • 2011Social Media Impact on Holiday Travel Planning202 cited
  • 2011The effects of online social media on tourism websites163 cited
  • 2011A Social Network Analysis of Overseas Tourist Movement Patterns in Beijing: the Impact of the Olympic Games161 cited
  • 2018Understanding social media advertising effect on consumers’ responses151 cited
  • 2017Likes—The key to my happiness: The moderating effect of social influence on travel experience144 cited
  • 2017The determinants of Facebook social engagement for national tourism organizations' Facebook pages: A quantitative approach138 cited
  • 2016The role of social media during the pre-purchasing stage127 cited
  • 2012Understanding service quality in a virtual travel community environment122 cited
  • 2017Identifying restaurant satisfiers and dissatisfiers: Suggestions from online reviews119 cited
  • 2010The extent of use of basic Facebook user-generated content by the national tourism organizations in Europe109 cited
  • 2016Knowledge Sharing Among Tourists via Social Media: A Comparison Between Facebook and TripAdvisor98 cited
  • 2016The use of customer-centric philosophy in hotels to improve customer loyalty37 cited
  • 2022Solidarity during times of crisis through co-creation31 cited

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2016
Adopción del comercio electrónico en el turismo de nieve y montaña: análisis de la presencia web de las estaciones de esquí a través del Modelo eMICA
23 cited
  • 2023Legitimacy in co-creating tourism value through customer-to-customer (C2C) online travel communities14 cited
  • 2022Impact of Communication Technologies on Small Business Success11 cited