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Investigating UK Consumers' Unethical Attitudes and Behaviours
2 references·16 citing·51 second hopsampled
Investigating UK Consumers' Unethical Attitudes and Behaviours (2002)Investigating UK Consumers' Unethical Att…The Commitment-Trust Theory of Relationship Marketing (1994)The Commitment-Trust Theory o…A Contingency Framework for Understanding Ethical Decision Making in Marketing (1985)A Contingency Framework for U…A Meta-Analytical Assessment of the Effect of Deontological Evaluations and Teleological Evaluations on Ethical Judgments/Intentions (2023)A Meta-Analytical Assessment …Customer deviance: A framework, prevention strategies, and opportunities for future research (2019)Customer deviance: A framewor…Why do good people do bad things? The effect of ethical ideology, guilt proneness, and self-control on consumer ethics (2017)Why do good people do bad thi…Oh my gosh, I got to get out of this place! A qualitative study of vicarious embarrassment in service encounters (2017)Oh my gosh, I got to get out …Where do consumers draw the line? Factors informing perceptions and justifications of deviant consumer behaviour (2016)Where do consumers draw the l…Neutralisation and Mental Accounting in Ethical Consumption: The Case of Sustainable Holidays (2015)Neutralisation and Mental Acc…Download or stream? Steal or buy? Developing a typology of today's music consumer (2015)Download or stream? Steal or …Linking employee and customer misbehaviour: The moderating role of past misdemeanours (2013)Linking employee and customer…Do You Need a Receipt? Exploring Consumer Participation in Consumption Tax Evasion as an Ethical Dilemma (2013)Do You Need a Receipt? Explor…Consumer recycling: An ethical decision‐making process (2013)Consumer recycling: An ethica…Accessing and affording sustainability: the experience of fashion consumption within young families (2012)Accessing and affording susta…What We Believe Is Not Always What We Do: An Empirical Investigation into Ethically Questionable Behavior in Consumption (2010)What We Believe Is Not Always…Deviant customer behaviour: A study of techniques of neutralisation (2010)Deviant customer behaviour: A…Customers acting badly: Evidence from the hospitality industry (2010)Customers acting badly: Evide…Why People Don’t Take their Concerns about Fair Trade to the Supermarket: The Role of Neutralisation (2007)Why People Don’t Take their C…Ethically Concerned, Yet Unethically Behaved”: Towards an Updated Understanding of Consumer’S (Un)Ethical Decision Making (2006)Ethically Concerned, Yet Unet…Why we buy what we buy: A theory of consumption values (1991)Basics of Qualitative Research: Grounded Theory Procedures and Techniques (1993)Questions of Cultural Identity (1997)Are You Hooked on Paid Music Streaming? 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References

  • 1994The Commitment-Trust Theory of Relationship Marketing22,337 cited
  • 1985A Contingency Framework for Understanding Ethical Decision Making in Marketing1,859 cited

Cited by

  • 2007Why People Don’t Take their Concerns about Fair Trade to the Supermarket: The Role of Neutralisation361 cited
  • 2010Customers acting badly: Evidence from the hospitality industry120 cited
  • 2019Customer deviance: A framework, prevention strategies, and opportunities for future research94 cited
  • 2010Deviant customer behaviour: A study of techniques of neutralisation87 cited
  • 2012Accessing and affording sustainability: the experience of fashion consumption within young families70 cited
  • 2015Download or stream? Steal or buy? Developing a typology of today's music consumer52 cited
  • 2013Linking employee and customer misbehaviour: The moderating role of past misdemeanours51 cited
  • 2016Where do consumers draw the line? Factors informing perceptions and justifications of deviant consumer behaviour50 cited
  • 2006Ethically Concerned, Yet Unethically Behaved”: Towards an Updated Understanding of Consumer’S (Un)Ethical Decision Making49 cited
  • 2013Do You Need a Receipt? Exploring Consumer Participation in Consumption Tax Evasion as an Ethical Dilemma48 cited
  • 2010What We Believe Is Not Always What We Do: An Empirical Investigation into Ethically Questionable Behavior in Consumption

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43 cited
  • 2023A Meta-Analytical Assessment of the Effect of Deontological Evaluations and Teleological Evaluations on Ethical Judgments/Intentions40 cited
  • 2013Consumer recycling: An ethical decision‐making process37 cited
  • 2017Oh my gosh, I got to get out of this place! A qualitative study of vicarious embarrassment in service encounters36 cited
  • 2017Why do good people do bad things? The effect of ethical ideology, guilt proneness, and self-control on consumer ethics33 cited
  • 2015Neutralisation and Mental Accounting in Ethical Consumption: The Case of Sustainable Holidays33 cited