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The perception of organizational climate: The customer's view.

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References

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1972Toward specifying the concept of work climate: A study of Roman Catholic diocesan priests.142 cited
1999A Review of the ‘Value’ Literature and Implications for Relationship Marketing122 cited
1983AN EMPIRICAL ASSESSMENT OF THE EFFECTS OF AFFECTIVE RESPONSE IN THE MEASUREMENT OF ORGANIZATIONAL CLIMATE*120 cited
1972Organizational climate: Individual preferences and organizational realities.120 cited
2000Investing in Interactional Justice: A Study of the Fair Process Effect within a Hospitality Failure Context

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2003Politics and image in the organizational landscape74 cited