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eCommerce: a critical review

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Cited by

2002E-commerce and the retail process: a review257 cited
2006Substitution or complementarity? How the Internet changes city centre shopping211 cited
2005The Impact of Internet User Shopping Patterns and Demographics on Consumer Mobile Buying Behaviour181 cited

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2003

Determining and assessing the determinants of e‐service operations

175 cited

2020Reflective Model of Brand Awareness on Repurchase Intention and Customer Satisfaction148 cited

2005Factors affecting intentions to purchase via the internet142 cited

2008Critical success factors for e-commerce entrepreneurship: an empirical study of Thailand141 cited

2006The Effect of Information Satisfaction and Relational Benefit on Consumers' Online Shopping Site Commitments128 cited

2012How value and trust influence loyalty in wireless telecommunications industry112 cited

2006Developing a framework for measuring physical distribution service quality of multi‐channel and “pure player” internet retailers106 cited

2020From the store to omnichannel retail: looking back over three decades of research102 cited

2004Use of Internet in supply chain management: a study of Indian companies101 cited

2024Consumers' continuance intention towards metaverse-based virtual stores: A multi-study perspective100 cited

2020The Relationship among Product Risk, Perceived Satisfaction and Purchase Intentions for Online Shopping87 cited

2005Consumers’ willingness to buy food through the internet81 cited

2003Retailer and consumer perceptions of online fashion retailers: Web site design issues81 cited