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Consumer willingness to claim a price-matching refund: A look into the process
16 references·3 citing·39 second hop
Consumer willingness to claim a price-matching refund: A look into the process (2005)Consumer willingness to claim a price-mat…The Internet and the price–value–loyalty chain (2003)The Internet and the price–va…Internet users' perceptions of online service quality: a comparison of online buyers and information searchers (2003)Internet users' perceptions o…Internet Shopping Agents: Virtual Co-Location and Competition (2003)Internet Shopping Agents: Vir…Determinants of Online Channel Use and Overall Satisfaction with a Relational, Multichannel Service Provider (2003)Determinants of Online Channe…Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)Cutoff criteria for fit index…Reducing Buyer Search Costs: Implications for Electronic Marketplaces (1997)Reducing Buyer Search Costs: …Price Perceptions and Consumer Shopping Behavior: A Field Study (1993)Price Perceptions and Consume…A Consumer-Side Experimental Examination of Signaling Theory: Do Consumers Perceive Warranties as Signals of Quality? (1993)A Consumer-Side Experimental …The Discounting of Discounts and Promotion Thresholds (1992)The Discounting of Discounts …Structural equation modeling in practice: A review and recommended two-step approach. (1988)Structural equation modeling …On the Evaluation of Structural Equation Models (1988)On the Evaluation of Structur…The Role of Attention in Mediating the Effect of Advertising on Attribute Importance (1986)The Role of Attention in Medi…Premiums for High Quality Products as Returns to Reputations (1983)Premiums for High Quality Pro…Consumer Information, Product Quality, and Seller Reputation (1982)Consumer Information, Product…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…The Economics of Information (1961)The Economics of InformationPerceived opportunism (PO) in e‐return service encounters (2013)Perceived opportunism (PO) in…Enhancing perceptions of price–value associated with price-matching guarantees (2011)Enhancing perceptions of pric…Consumer Responses to Price and its Contextual Information Cues (2007)Consumer Responses to Price a…Information and Consumer Behavior (1970)Advertising as Information (1974)An Information Processing Theory of Consumer Choice (1979)The Digitization of Word of Mouth: Promise and Challenges of Online Feedback Mechanisms (2003)A survey of trust and reputation systems for online service provision (2005)Statistical principles in experimental design. 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(1980)Electronic markets and electronic hierarchies (1987)Applying the Technology Acceptance Model and Flow Theory to Online Consumer Behavior (2002)Building Effective Online Marketplaces with Institution-Based Trust (2004)Progress in information technology and tourism management: 20 years on and 10 years after the Internet—The state of eTourism research (2008)The Categorical Imperative: Securities Analysts and the Illegitimacy Discount (1999)The Contributions of the Economics of Information to Twentieth Century Economics (2000)What Makes a Helpful Online Review? A Study of Customer Reviews on Amazon.Com1 (2010)When to use and how to report the results of PLS-SEM (2018)PSYCHOLOGICAL, EMPOWERMENT IN THE WORKPLACE: DIMENSIONS, MEASUREMENT AND VALIDATION. (1995)An assessment of the use of partial least squares structural equation modeling in marketing research (2011)
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References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
  • 1999Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives108,592 cited
  • 1988Structural equation modeling in practice: A review and recommended two-step approach.41,858 cited
  • 1988On the Evaluation of Structural Equation Models26,139 cited
  • 1961The Economics of Information5,253 cited
  • 1983Premiums for High Quality Products as Returns to Reputations2,325 cited
  • 1997Reducing Buyer Search Costs: Implications for Electronic Marketplaces2,255 cited
  • 1993Price Perceptions and Consumer Shopping Behavior: A Field Study1,774 cited
  • 1993A Consumer-Side Experimental Examination of Signaling Theory: Do Consumers Perceive Warranties as Signals of Quality?1,017 cited
  • 1982Consumer Information, Product Quality, and Seller Reputation843 cited
  • 2003Determinants of Online Channel Use and Overall Satisfaction with a Relational, Multichannel Service Provider782 cited
  • 1992The Discounting of Discounts and Promotion Thresholds359 cited
  • 1986The Role of Attention in Mediating the Effect of Advertising on Attribute Importance292 cited
  • 2003Internet users' perceptions of online service quality: a comparison of online buyers and information searchers

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249 cited
  • 2003Internet Shopping Agents: Virtual Co-Location and Competition236 cited
  • 2003The Internet and the price–value–loyalty chain229 cited
  • Cited by

    • 2013Perceived opportunism (PO) in e‐return service encounters31 cited
    • 2007Consumer Responses to Price and its Contextual Information Cues17 cited
    • 2011Enhancing perceptions of price–value associated with price-matching guarantees17 cited