SZodixStudyAcademic Library

Shelves Open access

Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated

The Internet and the price–value–loyalty chain · Study

ArticleShelves

ArticleThe Internet and the price–value–loyalty chain

Dhruv Grewal2003

Article2003

The Internet and the price–value–loyalty chain

Dhruv Grewal · Gopalkrishnan R. Iyer · Ram Krishnan · Arun K. Sharma

229 citations·0/0 files stored·Journal of Business Research

No readable copy stored yet — this record is metadata only.

No open-access location is known for this record yet.

Literature note Cite in a project Citation map

Consumer Market Behavior and Pricing Customer Service Quality and Loyalty Consumer Behavior and Marketing Influence

Abstract

No abstract was published for this record.

Paper brief

Loading…

Cite this work

Citation unavailable for this work.

BibTeX RIS CSL-JSON

No public copy is stored for this record, so only the metadata is cited.

Citations in this library

Citation map →

Stored only when both papers are in the corpus — 229 citations exist upstream.

References

1988Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence 1980A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions 1991Effects of Price, Brand, and Store Information on Buyers' Product Evaluations 2000Frictionless Commerce? A Comparison of Internet and Conventional Retailers 1997Reducing Buyer Search Costs: Implications for Electronic Marketplaces 2000The Impact of Technology on the Quality-Value-Loyalty Chain: A Research Agenda 2000Technology Infusion in Service Encounters 1997Exploring the Implications of the Internet for Consumer Marketing

Cited by

2004Influencing the online consumer's behavior: the Web experience 2011The value of value: Further excursions on the meaning and role of customer value 2009The Impact of Website Quality on Information Quality, Value, and Loyalty Intentions in Apparel Retailing 2016Towards a unified customer experience in online shopping environments 2014Key determinants of passenger loyalty in the low-cost airline business

Related works

Explore the map →

Papers that cite the same references — the relational fallback while embeddings are still backfilling.

2008Understanding Channel Purchase Intentions: Measuring Online and Offline Shopping Value Perceptionsbook · 9 shared references 2005An examination of the determinants of customer loyalty in mobile commerce contextsarticle · 7 shared references 2011The value of value: Further excursions on the meaning and role of customer valuearticle · 7 shared references 2003A Customer Loyalty Model for E-Service Context.article · 7 shared references 2003Assessing the consumer decision process in the digital marketplacearticle · 7 shared references 2005Understanding product migration to the electronic marketplace: A conceptual frameworkarticle · 7 shared references

Details

Year2003

Typearticle

Published2003-03-25

VenueJournal of Business Research

ISSN-L0148-2963

Languageen

Citations229

Files0 public / 0

ShelfConsumer Market Behavior and Pricing

Identifiers

doi10.1016/s0148-2963(01)00227-2

openalex_workW2090767503

Links

Imported from OpenAlex (CC0) — nothing here is generated.

2009Experiential goods with network externalities effects: An empirical study of online rating system

2019The moderating role of customer engagement experiences in customer satisfaction–loyalty relationship

2004Price partitioning on the Internet