SZodixStudyAcademic Library
ShelvesOpen access
Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated
Emotions in outsourcing. An empirical study in the hotel industry
16 references·6 citing·38 second hop
Emotions in outsourcing. An empirical study in the hotel industry (2008)Emotions in outsourcing. An empirical stu…An Examination of the Nature of Trust in Buyer-Seller Relationships (1997)An Examination of the Nature …The Structure of Commitment in Exchange (1995)The Structure of Commitment i…Interorganizational Governance in Marketing Channels (1994)Interorganizational Governanc…Determinants of Long-Term Orientation in Buyer-Seller Relationships (1994)Determinants of Long-Term Ori…Cognitive, Affective, and Attribute Bases of the Satisfaction Response (1993)Cognitive, Affective, and Att…Assessing the Dimensionality and Structure of the Consumption Experience: Evaluation, Feeling, and Satisfaction (1993)Assessing the Dimensionality …The Use of Pledges to Build and Sustain Commitment in Distribution Channels (1992)The Use of Pledges to Build a…Do Norms Matter in Marketing Relationships? (1992)Do Norms Matter in Marketing …Relationship Quality in Services Selling: An Interpersonal Influence Perspective (1990)Relationship Quality in Servi…Alliances in Industrial Purchasing: The Determinants of Joint Action in Buyer-Supplier Relationships (1990)Alliances in Industrial Purch…Determinants of Continuity in Conventional Industrial Channel Dyads (1989)Determinants of Continuity in…Developing Buyer-Seller Relationships (1987)Developing Buyer-Seller Relat…Toward a consensual structure of mood. (1985)Toward a consensual structure…Marketing Research: Methodological Foundations (1977)Marketing Research: Methodolo…The Social Psychology of Groups (1960)The Social Psychology of Grou…The Social Psychology of Groups (1959)The Social Psychology of Grou…Transaction Cost and Resources Based Views on Hotels’ Outsourcing Mechanism: An Empirical Study in China (2017)Transaction Cost and Resource…Outsourcing and role stress: An empirical study of hotel spa managers (2014)Outsourcing and role stress: …Hotel outsourcing under asset specificity: “The good, the bad and the ugly” (2014)Hotel outsourcing under asset…Exploring service outsourcing in 3–5 Star hotels in the Accra Metropolis of Ghana (2013)Exploring service outsourcing…The Influence of Relationship Quality and Switching Costs on Customer Loyalty in the Malaysian Hotel Industry (2012)The Influence of Relationship…What do we know about outsourcing in hotels? (2010)What do we know about outsour…The Evolution of Cooperation (1981)Perceived organizational support. (1986)Characteristics of partnership success: Partnership attributes, communication behavior, and conflict resolution techniques (1994)Factors Influencing the Effectiveness of Relationship Marketing: A Meta-Analysis (2006)The Uppsala internationalization process model revisited: From liability of foreignness to liability of outsidership (2009)Markets and Hierarchies: Analysis and Antitrust Implications. (1976)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)The Commitment-Trust Theory of Relationship Marketing (1994)Exchange and Power in Social Life (2017)The Market for "Lemons": Quality Uncertainty and the Market Mechanism (1970)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Comparative fit indexes in structural models. (1990)Consumer Trust, Value, and Loyalty in Relational Exchanges (2002)Consumer Acceptance of Electronic Commerce: Integrating Trust and Risk with the Technology Acceptance Model (2003)Trust and TAM in Online Shopping: An Integrated Model1 (2003)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)A Critical Review of Construct Indicators and Measurement Model Misspecification in Marketing and Consumer Research (2003)A circumplex model of affect. (1980)Evaluating Service Encounters: The Effects of Physical Surroundings and Employee Responses (1990)Quality, satisfaction and behavioral intentions (2000)Self-Service Technologies: Understanding Customer Satisfaction with Technology-Based Service Encounters (2000)Understanding Information Systems Continuance: An Expectation-Confirmation Model1 (2001)External Control of Organizations: Resource Dependence Perspective (2011)The Nature of the Firm (1937)The Economics of Organization: The Transaction Cost Approach (1981)Economic Action and Social Structure: The Problem of Embeddedness (1985)Evolving to a New Dominant Logic for Marketing (2003)Institutions and axioms: an extension and update of service-dominant logic (2015)FOUNDATION FOR A GENERAL STRAIN THEORY OF CRIME AND DELINQUENCY* (1992)Why should i share? examining social capital and knowledge contribution in electronic networks of practice (2005)Social Exchange Theory (2006)Beyond Accuracy: What Data Quality Means to Data Consumers (1996)The Impact of Technostress on Role Stress and Productivity (2007)Evaluation of Structural Equation Models Using the Partial Least Squares (PLS) Approach (2009)Emotional Intelligence (1990)The Mental Health Continuum: From Languishing to Flourishing in Life (2002)Core affect and the psychological construction of emotion. (2003)
this work references cited by second hop

References

  • 1987Developing Buyer-Seller Relationships9,139 cited
  • 1997An Examination of the Nature of Trust in Buyer-Seller Relationships6,819 cited
  • 1994Determinants of Long-Term Orientation in Buyer-Seller Relationships6,726 cited
  • 1959The Social Psychology of Groups5,898 cited
  • 1990Relationship Quality in Services Selling: An Interpersonal Influence Perspective4,760 cited
  • 1985Toward a consensual structure of mood.4,370 cited
  • 1977Marketing Research: Methodological Foundations4,351 cited
  • 1992The Use of Pledges to Build and Sustain Commitment in Distribution Channels3,430 cited
  • 1993Cognitive, Affective, and Attribute Bases of the Satisfaction Response3,249 cited
  • 1992Do Norms Matter in Marketing Relationships?2,412 cited
  • 1989Determinants of Continuity in Conventional Industrial Channel Dyads2,369 cited
  • 1995The Structure of Commitment in Exchange2,238 cited
  • 1994Interorganizational Governance in Marketing Channels2,210 cited
  • 1960The Social Psychology of Groups2,173 cited
  • 1990Alliances in Industrial Purchasing: The Determinants of Joint Action in Buyer-Supplier Relationships2,111 cited

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

1993
Assessing the Dimensionality and Structure of the Consumption Experience: Evaluation, Feeling, and Satisfaction
1,971 cited

Cited by

  • 2010What do we know about outsourcing in hotels?36 cited
  • 2014Outsourcing and role stress: An empirical study of hotel spa managers36 cited
  • 2012The Influence of Relationship Quality and Switching Costs on Customer Loyalty in the Malaysian Hotel Industry33 cited
  • 2013Exploring service outsourcing in 3–5 Star hotels in the Accra Metropolis of Ghana27 cited
  • 2017Transaction Cost and Resources Based Views on Hotels’ Outsourcing Mechanism: An Empirical Study in China26 cited
  • 2014Hotel outsourcing under asset specificity: “The good, the bad and the ugly”24 cited